Jobs
>
Front Desk Agent
>
Miami Beach

    Front Desk Agent - Miami Beach, United States - StepStone Hospitality

    StepStone Hospitality
    StepStone Hospitality Miami Beach, United States

    3 days ago

    Default job background
    Description
    • Register and assign rooms to guests.
    • Issue room key and escort instructions to Guest Service Agent or directly to guest.
    • Sort, and track incoming mail and messages.
    • Transmit and receive messages using all communication avenues.
    • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
    • Keep record of room availability and rate.
    • Compute bill, collect payment, and make change for guests.
    • Make, confirm, and cancel reservations via all communication avenues.
    • Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
    • Make reservation, transportation, or entertainment reservations for guest.
    • Deposit guest valuables in hotel safe deposit box.
    • Ability to accurately use various office software.
    • Have a full working knowledge and expertise of each shift including night audit
    Requirements
    • Must have hotel experience.
    • Must have a comprehensive knowledge of all hotel departments and functions.
    • Must have good mathematical and computer skills.
    • High school education required. Relevant training and experience and additional education preferred.
    • CPR and first aid training preferred.
    • Additional language ability preferred.
    • Adjusts to high-pressure conditions and is open to change.
    • Assumes responsibility for personal growth and development.
    • Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.
    • Understands and communicates the Stepstone Mission and Core values.
    • Expresses ideas and conveys information clearly, effectively, and professionally.
    • Actively listens to others.
    • Conveys company information, decision, or problems to appropriate parties on a timely basis.
    • Works to resolve disagreements and is respectful of peers and co-workers.
    • Minimum lifting of 20 pounds.
    • Pushing, bending, stooping, upward reaching, manual dexterity.
    • Hearing, writing, reading.
    • Minimum pulling of 20 pounds.
    • Other duties may be assigned.
    EOE/M/F/V/D
  • Circa 39

    Front Desk Agent

    6 days ago

    Circa 39 Miami Beach, United States

    Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • Catalina Hotel & Beach Club

    Front Desk Agent

    1 week ago

    Catalina Hotel & Beach Club Miami Beach, United States

    **Summary/Objective** · The Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, and all guest requests and queries are handled politely and efficiently in accordance with hotel standards. · **Essential Functions** · Reasonable acc ...

  • FirstService Residential

    Front Desk Agent

    4 days ago

    FirstService Residential Miami, United States

    **Job Overview**: · As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guest ...

  • Eurostars Hotel Company

    Front Desk Agent

    6 days ago

    Eurostars Hotel Company Miami, United States

    JOB SUMMARY: Welcomes and registers guests, establishes credit, directs guests. relays messages, answers questions and contributes to the overall Eurostar luxury hotel experience. We need someone to work 40 hours weekly. · FRONT DESK DUTIES: · - Welcomes guest by greeting, answer ...

  • Goldman Properties

    Front Desk Agent

    1 week ago

    Goldman Properties Miami Beach, United States

    Job Type · Full-time · Description · The Tony Hotel South Beach is seeking an experienced Front Desk Agent for our historic hotel in Miami Beach · The primary responsibilities as a Full-Time Front Desk Agent would include welcoming guests to the hotel and assisting them with all ...

  • Courtyard Miramar

    Front Desk Agent

    4 days ago

    Courtyard Miramar Miramar, United States

    Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • First Service Corporation

    Front Desk Agent

    1 week ago

    First Service Corporation Miami Beach, United States Part time

    Front Desk associates are the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful relationships that enhance the quality of our work. M Front Desk, Agent, Part Time, ...

  • FirstService

    Front Desk Agent

    1 week ago

    FirstService Miami Beach, United States

    Of Role:? Front Desk associates are the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful relationships that enhance the quality of o Front Desk, Agent, Hotel, Pro ...

  • Loews Hotel & Resorts

    Front Desk Agent

    1 week ago

    Loews Hotel & Resorts Miami Beach, United States

    Welcome and register guests in an outstanding friendly, professional, and efficient manner, assigning rooms which satisfy all special requests. Obtain necessary credit and payment information from guests. Provide check cashing and foreign currency co Front Desk, Agent, Hotel, Ski ...

  • Residence Inn Miramar

    Front Desk Agent

    4 days ago

    Residence Inn Miramar Miramar, United States

    Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • Shelborne South Beach

    Front Desk Agent

    1 week ago

    Shelborne South Beach Miami Beach, United States

    ** Front Desk Agent** · Location * Summary · Description · Skills · Summary **Front Desk Agent** Salary $15 / Hour Schedule Full Time Experience Minimum 1 year of experience Location Category Hotel **Front Desk Agent** · Description As a Front Desk Agent you will be responsi ...

  • FirstService Residential

    Front Desk Agent

    6 days ago

    FirstService Residential Aventura, United States

    **Job Overview**: · As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guest ...

  • Aimbridge Hospitality

    Front Desk Agent

    1 day ago

    Aimbridge Hospitality Miami Beach, United States

    Aimbridge Hospitality - Residence Inn Surfside [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mai ...

  • Davidson Hospitality Group

    Front Desk Agent

    2 weeks ago

    Davidson Hospitality Group Miami Beach, United States

    Davidson Hospitality Group [Guest Service / Concierge] As a Front Desk Agent at Davidson Hospitality Group, you'll: Greet and welcome guests with a warm and friendly attitude; Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail; Provide ...

  • Waldorf Towers Hotel

    Front Desk Agent

    1 week ago

    Waldorf Towers Hotel Miami Beach, United States

    The Waldorf Towers Miami Beach Hotel is looking for an enthusiastic Front Desk Agent to join the team This is a full-time role that requires availability on weekends and holidays with competitive wages. The best of all is that this role offers flexible scheduling of five days a w ...

  • Loews Hotels

    Front Desk Agent

    3 days ago

    Loews Hotels Miami Beach, United States

    Front Desk Agent · A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. · Perfor ...

  • FirstService Residential

    Front Desk Agent

    2 weeks ago

    FirstService Residential Miami Beach, United States

    FirstService Residential - JobID: [Guest Service / Concierge] As a Front Desk Agent at FirstService Residential, you'll: Greet and direct Residents, guests and invitees; Check guests and service providers in/out; Demonstrate excellent customer service, communication and time mana ...

  • Circa 39

    Front Desk Agent

    1 week ago

    Circa 39 Miami Beach, United States

    Job Summary: · Circa 39 is looking for a Front Desk Agent to join the team. As a Front Desk Agents you are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Pri ...

  • FirstService Residential

    Front Desk Agent

    1 week ago

    FirstService Residential Miami Beach, United States

    FirstService Residential - JobID: [Guest Service / Concierge] As a Front Desk Agent at FirstService Residential, you'll: Greet and direct Residents, guests and invitees; Check guests and service providers in/out; Demonstrate excellent customer service, communication and time mana ...

  • Eskipe Investment

    Front Desk Agent

    6 days ago

    Eskipe Investment Miami Beach, United States

    Job Description · Job Description We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. · Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing in ...