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Front Desk Agent
1 week ago
Catalina Hotel & Beach Club Miami Beach, United States**Summary/Objective** · The Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, and all guest requests and queries are handled politely and efficiently in accordance with hotel standards. · **Essential Functions** · Reasonable acc ...
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Front Desk Agent
1 week ago
Circa 39 Miami Beach, United StatesJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Front Desk Agent
6 days ago
Eurostars Hotel Company Miami, United StatesJOB SUMMARY: Welcomes and registers guests, establishes credit, directs guests. relays messages, answers questions and contributes to the overall Eurostar luxury hotel experience. We need someone to work 40 hours weekly. · FRONT DESK DUTIES: · - Welcomes guest by greeting, answer ...
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Front Desk Agent
5 days ago
FirstService Residential Miami, United States**Job Overview**: · As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guest ...
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Front Desk Agent
1 week ago
Goldman Properties Miami Beach, United StatesJob Type · Full-time · Description · The Tony Hotel South Beach is seeking an experienced Front Desk Agent for our historic hotel in Miami Beach · The primary responsibilities as a Full-Time Front Desk Agent would include welcoming guests to the hotel and assisting them with all ...
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Front Desk Agent
4 days ago
Courtyard Miramar Miramar, United StatesJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Front Desk Agent
1 week ago
First Service Corporation Miami Beach, United States Part timeFront Desk associates are the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful relationships that enhance the quality of our work. M Front Desk, Agent, Part Time, ...
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Front Desk Agent
1 week ago
FirstService Miami Beach, United StatesOf Role:? Front Desk associates are the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful relationships that enhance the quality of o Front Desk, Agent, Hotel, Pro ...
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Front Desk Agent
1 week ago
Loews Hotel & Resorts Miami Beach, United StatesWelcome and register guests in an outstanding friendly, professional, and efficient manner, assigning rooms which satisfy all special requests. Obtain necessary credit and payment information from guests. Provide check cashing and foreign currency co Front Desk, Agent, Hotel, Ski ...
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Front Desk Agent
4 days ago
Residence Inn Miramar Miramar, United StatesJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Front Desk Agent
6 days ago
FirstService Residential Aventura, United States**Job Overview**: · As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guest ...
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Front Desk Agent
1 week ago
Waldorf Towers Hotel Miami Beach, United StatesThe Waldorf Towers Miami Beach Hotel is looking for an enthusiastic Front Desk Agent to join the team This is a full-time role that requires availability on weekends and holidays with competitive wages. The best of all is that this role offers flexible scheduling of five days a w ...
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Front Desk Agent
2 days ago
Aimbridge Hospitality Miami Beach, United StatesAimbridge Hospitality - Residence Inn Surfside [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mai ...
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Front Desk Agent
1 week ago
Circa 39 Miami Beach, United StatesJob Summary: · Circa 39 is looking for a Front Desk Agent to join the team. As a Front Desk Agents you are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Pri ...
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Front Desk Agent
2 weeks ago
Davidson Hospitality Group Miami Beach, United StatesDavidson Hospitality Group [Guest Service / Concierge] As a Front Desk Agent at Davidson Hospitality Group, you'll: Greet and welcome guests with a warm and friendly attitude; Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail; Provide ...
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Front Desk Agent
1 week ago
FirstService Residential Miami Beach, United StatesFirstService Residential - JobID: [Guest Service / Concierge] As a Front Desk Agent at FirstService Residential, you'll: Greet and direct Residents, guests and invitees; Check guests and service providers in/out; Demonstrate excellent customer service, communication and time mana ...
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Front Desk Agent
2 weeks ago
FirstService Residential Miami Beach, United StatesFirstService Residential - JobID: [Guest Service / Concierge] As a Front Desk Agent at FirstService Residential, you'll: Greet and direct Residents, guests and invitees; Check guests and service providers in/out; Demonstrate excellent customer service, communication and time mana ...
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Front Desk Agent
1 week ago
Eskipe Investment Miami Beach, United StatesJob Description · Job Description We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. · Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing in ...
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Front Desk Agent
4 days ago
Loews Hotels Miami Beach, United StatesFront Desk Agent · A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. · Perfor ...
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Front Desk Agent
1 week ago
Highgate Hotels Miami Beach, United StatesJob Location ** Front Desk Agent ($15/16HR)** · Requisition ID Category Front Office Operations US-FL-Miami Beach Property The Sagamore Hotel ** Highgate Hotels** · Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator ...
Front Desk Agent - Miami Beach, United States - Shelborne South Beach
Description
** Front Desk Agent**
Location * Summary
Description
Skills
Summary **Front Desk Agent** Salary $15 / Hour Schedule Full Time Experience Minimum 1 year of experience Location Category Hotel **Front Desk Agent**
Description As a Front Desk Agent you will be responsible for the day to day shift operations at the Front Desk, completing daily tasks and checklists, satisfying guests requests or requirements and representing the hotel and brand as an ambassador of the hotel.
**ESSENTIAL FUNCTIONS**
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information.
Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests.
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
**Other:**
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all employees are required to fully comply with Menin rules and regulations for the safe and effective operation of the hotels facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
**SUPPORTIVE FUNCTIONS**
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.
Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions.
Book reservations for those guests who approach the Front Desk.
**SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES**The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
General knowledge of the city where hotel is located and its attractions.
Extensive knowledge of the hotel, its services and facilities.
**Physical Demands**
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
Must be able to stand and exert well-paced ability for up to 4 hours in length.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to exert well-paced ability in limited space.
Must be able to lift up to 15 lbs. occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
Ability to spend extended lengths of time viewing a computer screen.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
**QUALIFICATION STANDARDS****Education**High school or equivalent education required.
**Experience**
One to two years of Front Office Experience in a hotel required.
Translate Experience Minimum 1 year of experience Location Skills Fast-Paced Experience By applying you confirm you have these skills. Experience **Minimum 1 year of experience** Your profile is almost ready, stand out by polishing and completing your profile %
