- Responsible for understanding and complying with California Labor Code and all wage and hour laws, including but not limited to compensating employees for all hours worked; providing meal, rest, and recovery periods; and maintenance of accurate time records.
- Responsible for complying with all state and federal laws, including but not limited to equal employment; pay equity; harassment, discrimination, and retaliation; and reasonable accommodations.
- Greets customers and directs them to available technicians.
- Consults with Service Technicians regarding necessary repairs and possible alternatives to expensive repairs.
- Uses knowledge of company products and services to sell or provide in-depth information about available parts and service options to customers.
- Answers questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
- Provides customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
- Managing and overseeing the Dealership's workflow and schedule.
- Calls customers to advise them about service changes or car pick-up times.
- Maintains positive customer relationships to ensure repeat business.
- Ensures all details on services rendered and costs are related to customers and processes their payments.
- Serves as a liaison between with Service Technicians and customers about parts ordering and ensures parts are available when needed.
- Knows and practices the guidelines in the Bureau of Automotive Repair's "Write it Right" Manual.
- Prior experience in a customer-oriented environment.
- Must be capable of working in a fast-paced dynamic environment.
- Must be able to pass background check.
- Must have good driving record.
- Must have Class A (CDL) drivers' license.
- Must have basic knowledge of cars and maintenance.
- Must be willing to learn and expand knowledge.
- Must be able to lift, bend over, and stand.
- Must be to carry, push, pull 50 lbs.
- Must be able to work in an outside environment.
- Must be able to drive vehicles both small and big.
- May have to work in a noisy environment and in inclement weather conditions.
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Service Advisor
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Matrix Dynamics Albion, OK, United States Freelance**Company**: · - R. Tretter Autohaus GmbH & Co.KG- Lise-Meitner-Straße Landau ŠKODA Sales and Service Partner**Contact Person**: · - Tretter Automobile My Application · **Job Details**: · - Job ID Job Title- Service Advisor (m/f/d)- Location Landau- Department- Service- Employmen ...
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Group 1 Auto Sacramento, United StatesOverview · 4-DAY WORK WEEK | BONUS OPPORTUNITIESCapital City Honda · is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service.To support our growth, we are looking for Quality Automotive Service Advisors to work with our Quality Dealership ...
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AAA Northern California, Nevada & Utah Careers Sacramento, CA, United States Full timeWe call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. Benefits Medical, Dental, Vision, wellness program and more · * Paid Holidays · * Collaborative Environment AAA will value your contribution to provi ...
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Service Advisor
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Price Family Dealerships Sacramento, United StatesDuties and Responsibilities:Responsible for understanding and complying with California Labor Code and all wage and hour laws, including but not limited to compensating employees for all hours worked; providing meal, rest, and recovery periods; and maintenance of accurate time re ...
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Price Family Dealerships Sacramento, United StatesPay range: $6,000 - $8,000 monthly. · Duties and Responsibilities: · Responsible for understanding and complying with California Labor Code and all wage and hour laws, including but not limited to compensating employees for all hours worked; providing meal, rest, and recovery p ...
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Future Chevrolet Sacramento, United StatesJob Description · Job DescriptionBenefits:401(k) · 401(k) matching · Employee discounts · Health insurance · Opportunity for advancement · Training & development · Tuition assistance · Vision insurance · Wellness resources · Future Chevrolet is part of the Future Automotive Group ...
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Service Advisor - Sacramento, United States - Price Family Dealerships
Description
Duties and Responsibilities:Qualifications:
Salary Description
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