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    Remote Care Manager - Phoenix, United States - A-Line Staffing Solutions

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    Description

    Job Description

    Job Title: Remote Care Manager

    Pay: $18.34 per hour | Paid bi-weekly

    Job Type:

    • Remote position in Phoenix, AZ
    • *Initial onsite equipment pickup required, training conducted virtually

    Shift Options:

    • Monday to Friday, 8am to 5pm. Three weeks of training also from 8am to 5pm

    Remote Care Manager Overview:

    • Utilizes critical thinking and judgment for case management and concurrent review to ensure proper healthcare outcomes for members through care coordination, support, and education
    • Responsible for discharge plans, member outreach, and handling HH/DME issues
    • Collaborates with healthcare professionals to enhance Medical Appropriateness and Quality of Care
    • Coordinates care and discharge planning with providers
    • Identifies and reports quality of care issues
    • Utilizes negotiation and motivational interviewing skills for member engagement and behavior changes
    • Provides coaching and support to empower members in healthcare decision-making

    Remote Care Manager Qualifications:

    • Case management and discharge planning background
    • Previous experience in a call center
    • Strong customer service skills preferred
    • Excellent problem-solving and analytical skills
    • Proficient in computer navigation
    • Receptive to feedback and development
    • Team player with basic medical terminology knowledge

    Remote Care Manager Benefits:

    • Full-time employees eligible for benefits after 90 days, including health, dental, optical, life, and short-term disability insurance
    • 401(k) with company match available after 1 year of service

    How to Apply:

    If you are interested, please submit your resume for consideration


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