- Greet and welcome all patients upon arrival
- Check them in, verify personal information (name, address, insurance)
- Must be detail oriented and able to multitask
- Be an advocate for our patients as well as our practice
- Take and balance copays and batches
- Maintain a clean and organized workstation
- Maintain a current understanding of insurances
- Process mail, faxes and scans
- High School Diploma required
- Healthcare industry experience preferred
- High level of luxury customer service skills
- Exceptional diplomatic communication skills and experience in handling difficult customer situations
- Ability to multitask
- Bi-lingual skills a plus, but not required
- Maintain a current understanding of the company's systems (NextGen, Phreesia, etc)
- Must be a positive, professional team player
-
patient service representative
3 weeks ago
Partners Healthcare System Wellesley, MA , USA, United StatesPrimary Location: SRH Outpatient Center Wellesley · Shift: 9am to 530pm Mon through Thursday, 830am to 5pm Fridays, occasional evening shift for coverage · Schedule: Monday through Friday · Summary · Oversee and perform all activities associated with the scheduling of outpatients ...
-
Client Service Representative I
5 days ago
Canon Solutions America, Inc. Wellesley, United States· Client Service Representative I - Convenience Care · US-MA-Wellesley · Job ID: 31319 · Type: Full-Time · # of Openings: 1 · Category: Facilities · MA - Wellesley-Babson-MS · About the Role · Responsible for prompt delivery of various on-site work assignments, providing custom ...
-
patient services representative
3 weeks ago
Boston Vision Wellesley, MA , USA, United StatesReporting to the Front Desk Manager, the primary focus of this position is to coordinate and facilitate our patients visit to ensure the highest level of customer service is provided. You are their first and last point of contact for all visits. This role will be working independ ...
-
Patient Services Representative
3 weeks ago
Boston Vision Wellesley, United StatesReporting to the Front Desk Manager, the primary focus of this position is to coordinate and facilitate our patients visit to ensure the highest level of customer service is provided. You are their first and last point of contact for all visits. This role will be working independ ...
-
patient services representative
3 weeks ago
Boston Vision Wellesley, MA , USA, United StatesReporting to the Front Desk Manager, the primary focus of this position is to coordinate and facilitate our patients visit to ensure the highest level of customer service is provided. You are their first and last point of contact for all visits. This role will be working independ ...
-
Financial Services Representative
2 weeks ago
Moody Street Group Auburndale, United StatesJob Description · Job DescriptionThe Moody Street Group, LLC, a general agency, of The Companies of OneAmerica, works with a diverse clientele including individuals, business owners, professionals and families. We assist our clients in attaining financial objectives by providing ...
-
Sales representative in the internal service
1 week ago
Nexus Dynamics Watertown, United StatesAs a Sales Representative in the Inside Sales Department (m/f/d) in Pforzheim, you will contribute to our company's success together with your sales colleagues. Exciting and varied tasks in sales await you. · Overview of tasks · You are responsible for the sales process in the in ...
-
Customer Service Representative
3 weeks ago
Resource Innovations Needham, United StatesJob Description · Job DescriptionResource Innovations is seeking Customer Service / Data Entry Specialists to provide processing and customer support for multiple clients throughout the nation. If you agree that climate change is one of the biggest issues facing the world today a ...
-
Customer Service Representative
5 days ago
Russell Tobin Waltham, United StatesRussell Tobin & Associates is currently seeking a Customer Service Representative to work for our client in the life sciences industry. Apply now for consideration · Contract: 9 months · Location: Waltham, MA · Pay Range: $18-20/hr depending on experience · Responsibilities: · Ha ...
-
Client Service Representative I
4 days ago
Canon Solutions America, Inc. Wellesley, MA, United States Full time· Client Service Representative I - Convenience Care US-MA-Wellesley Job ID: 31319 · Type: Full-Time · # of Openings: 1 · Category: Facilities · MA - Wellesley-Babson-MS About the Role · Responsible for prompt delivery of various on-site work assignments, providing cus ...
-
Office Service Representative II
3 weeks ago
Canon USA & Affiliates WELLESLEY HILLS, United States**Overview** · Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assign ...
-
Client Service Representative I
2 weeks ago
Canon U.S.A., Inc. Wellesley, United StatesClient Service Representative I - Convenience Care · Location · US-MA-Wellesley · Company · Canon Solutions America, Inc. · Requisition ID · 31319 · Category · Facilities · Position Type · Full-Time · Overview · Responsible for prompt delivery of various on-site work ...
-
Office Service Representative II
2 weeks ago
Canon Business Process Services Wellesley Hills, United StatesOverview · Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. ...
-
Customer Service Representative
5 days ago
Planet Pharma Waltham, United StatesRequired Skills: · ACCURATE DATA ENTRY · INBOUND AND OUTBOUND · CUSTOMER SERVICE · TIME MANAGEMENT · Additional skills: · PHONE SKILLS · ARTICULATE · BILLING · DATABASE · SHIPPING · ROLLOUT · CUSTOMER SERVICE TEAM · RETAIL SALES · SIEBEL · OUTBOUND CALLS · TYPING · CALL CENTER M ...
-
Client Service Representative I
1 week ago
Canon USA & Affiliates Wellesley, United States**About the Role** · Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. · **Your Impact** · Main Responsibilities: · - Promptly informs supervisor of potential problems or customer concerns. ...
-
Customer Service Representative
4 days ago
SSi People Waltham, United StatesTitle -Associate Customer Service Rep. · Location -Waltham, MA · Contract -04 + Months with possible extension · Qualifications · At least 2 - 3 years' of relevant work experience · Excellent phone etiquette and excellent verbal, written, and interpersonal skills · Ability to m ...
-
Customer Service Representative
1 week ago
SilverLinx Walden, United StatesCustomer Service Representative / Administrative Assistant - also as a career change in full-time / part-time (m/f/d) · Online Application · TARGOBANK as an Employer · BANK.REALLY.DIFFERENT. That is our claim as an employer. At our customer center in Duisburg, we rely on modern w ...
-
Customer service representative
1 week ago
Skyline Enterprises Cambridge City, United StatesCustomer Service Representative (m/f/d) in Cambridge City · We are looking for reliable and flexible employees as customer service representatives (m/f/d) in 01099 Dresden. · About Us · Ranger Marketing & Sales GmbH has been the leading German company for personal consulting of p ...
-
Client Services Representative
2 weeks ago
Xyon Global Natick, United StatesCLIENT SERVICE REPRESENTATIVE · Job Summary · Act as a liaison between contractor clients and surety companies. Provide support to producers. Build and maintain strong relationships with clients and surety companies. Collaborate with the sales team to achieve goals. This is NOT a ...
-
Member Services Representative
4 weeks ago
Planet Fitness Natick, United StatesJob Summary · The Member Services Representative - Opener will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. · Essential Duties and Responsibilities Opens the ...
Patient Services Representative - Wellesley Hills, United States - Boston Vision
Description
Job Description
Job DescriptionReporting to the Front Desk Manager, the primary focus of this position is to coordinate and facilitate our patients visit to ensure the highest level of customer service is provided. You are their first and last point of contact for all visits. This role will be working independently as part of a smaller team so you must be strong and confident in that environment. This role requires individuals to be self-motivated, have a high-level of empathy and able to problem solve efficiently.
This is a full-time, non-exempt position. Schedule is Monday-Friday, variation of 8:00am-5:00pm, depending on the needs of the clinic. This position may require travel to our other clinics on an as needed basis.
Essential Functions:
Reasonable accommodations may be made for individuals with disabilities to perform essential functions.
Other Responsibilities:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this role. Responsibilities and activities may change at any time with or without notice.
Education and experience
Powered by JazzHR
ulaMbs5fvh