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Insurance Customer Service Rep - Sapulpa, United States - Brown Insurance Agency
1 week ago
Description
About the job
The Customer Service Representative (CSR) provides exceptional customer service to our current and potential customers. The CSR provides general administrative support for the agency, while also multi-tasking other potential situations. In addition, CSR will be the face of the Company through face-to-face and vocal interactions with all clients. An insurance license is not required initially but will be necessary after the probationary period is complete. There will be a 90-day probationary period. Paid time off will be earned after the probationary period has ended. We are looking for someone that has a desire to grow with our agency, as well as learn more about personal insurance with an independent insurance agency. This will be a long-term position with a great, family-owned company in downtown Sapulpa. Pay will be assessed based on experience. This job will be conducted in an office and will be
full-time 8:45 am-5:00 pm Monday through Friday.
Required Skills & Experience
HS diploma
Customer service experience preferred
Computer proficiency (MS Office Word/Outlook)
Ability to type at an adequate speed
Excellent customer service skills and attitude
Excellent communication skills - verbal and written
Must be able to work under pressure and meet time-sensitive deadlines
Must be able to work independently with little supervision
Must be able to view a computer screen for a significant portion of the workday
Strong attention to detail
Strong organizational skills
Answering phones as needed
Ability to type emails
Ability to read and interpret documents
Ability to adapt to change
Ability to work effectively and multi-task in fast paced, multi-customer environment
Must be able to work as part of a team at times
