Lead Customer Service Associate - Orem, United States - Expert

Expert Orem, United States

2 weeks ago

Description

Expert Services - Plumbing, Heating, Air & Electrical is currently hiring for a full-time Lead Customer Service Associate / Dispatcher to field phone calls and dispatch technicians to our clients' homes or businesses in the Orem, UT area. This position earns a competitive wage of $18 - $25/hour, depending on experience.

In addition to competitive pay and our supportive culture, we offer our Lead Customer Service Associates / Dispatchers the following benefits:

401(k) plan with match
Medical & dental insurance options
VASA gym membership
Paid company holidays
Paid vacations
Weekly company meals
Company events

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy Just fill out our initial mobile-friendly online application. We hope to meet you soon

DAY-TO-DAY

As a Lead Customer Service Associate / Dispatcher, you are an important connection between our customers and our field technicians. Each day, you take incoming calls and dispatch technicians to address our clients' needs. By expertly handling these duties, you ensure that our technicians' time and mileage are maximized and that our customers are wowed by our fast and efficient work.

Once a service call is complete, you follow up with the customers to make sure that we continue to exceed expectations. Using your excellent communication skills, you address any questions or concerns that arise and pass along the feedback to our management, technicians, or dispatchers to ensure that we progress and improve. Thanks to you, our dispatch department runs like a well-oiled machine and our clients love the great customer service they receive. You are proud to play such an important role in helping our business thrive

ABOUT EXPERT SERVICES - PLUMBING, HEATING, AIR & ELECTRICAL

Since 1973, Expert Services - Plumbing, Heating, Air & Electrical has offered services to residential and commercial property owners to give them an idea about their next remodeling, upgrading, and expansion project. We aren't simply your average plumbing company. We are your trusted home services company. Our services cover areas including most of Salt Lake County and Utah County, including Lehi, Provo, and Sandy. We have a reputation for top-quality professional plumbing, electrical, and HVAC services at affordable prices.

We believe our exceptional staff is what sets us apart. Every project requires dedicated employees, and ours work hard to provide industry-leading home services. This is why we provide excellent wages, weekly pay, amazing benefits, and a supportive company culture.

OUR IDEAL LEAD CUSTOMER SERVICE ASSOCIATE / DISPATCHER

Reliable - shows up and completes tasks accurately and on time
Articulate - communicates effectively, both verbally and in writing
Positive - maintains an upbeat attitude
Go-getter - thrives in a fast-paced environment

If this sounds like you, keep reading

REQUIREMENTS

2+ years of customer service experience
Basic computer skills
Ability to pass a background check and drug test upon hire

If you meet the above requirements, we need you. Apply today to join our dispatch team as a Lead Customer Service Associate / Dispatcher

Location: 84103

Customer Service Associate

3 weeks ago

Foundever Orem, United States

Sykes and Sitel are now Foundever · At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbound calls only - no cold calling. We invest in our people by providing paid trai ...
Lead Customer Service Associate

3 weeks ago

Expert Services - Plumbing, Heating, Air & Electrical Orem, United States

Job Description · Job DescriptionExpert Services - Plumbing, Heating, Air & Electrical is currently hiring for a full-time Lead Customer Service Associate / Dispatcher to field phone calls and dispatch technicians to our clients' homes or businesses in the Orem, UT area. This pos ...
Customer Service Associate

6 days ago

Innovative Labs Provo, United States

Job Description · Job DescriptionSalary: 0.00 DOE · As a Customer Service Associate, you will: · Provide customer facing support for Operations & Logistics. · Schedule regular calls with customer operations to review Open Orders, Inventory, Scheduling updates & completed producti ...
Hospital Service Associate

6 days ago

Stericycle Provo, United States

Position Purpose: Under management direction, a Hospital Services Worker travels between customer healthcare facilities providing on-site proactive collection and exchange of waste containers for various Stericycle programs, including but not limited to: Sharps Management Service ...
Client Service Associate

1 week ago

Morgan Stanley South Jordan, United States

Business Overview: · Are you an experienced customer service professional, looking to jumpstart your career in the financial sector? Are you a team player, looking to work with, learn from and grow within a collaborative organization? The Morgan Stanley Virtual Client Solutions t ...
Food Service Associate

1 week ago

Thomas Cuisine Draper, United States

** Food Service Associate** · **Job Category****:** Food Service **Requisition Number****:** FOODS02426 Showing 1 location **Job Details** · **Description** · SHIFT: Full time and willing to work weekends · **SCHEDULE: Thursday- Sunday 12pm-7:30pm** · **Our Mission- Above al ...
Client Service Associate

3 weeks ago

HUB International Sandy City, United States

· About HUB: · HUB is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 18,000 employees in 600 offi ...
A software developer is a person who creates computer programs or applications

3 weeks ago

Eclipse Innovations Provo, United States

The Municipal Supply Association of Baden-Württemberg (KVBW) is a public institution that provides civil servant pensions, benefits, municipal personnel services, and supplementary pensions. Its operations cover the entire state of Baden-Württemberg and it has offices in Karlsruh ...
Sales & Customer Service Associate

1 week ago

Massage Envy West Jordan, United States

Overview: · Where Better Careers Begin · Massage Envy - West Jordan · 6884 S. Redwood Road · West Jordan, UT 84084 · Do you have a passion for helping others? At the Massage Envy West Jordan franchise, we support and inspire you to be your best while we work together to help ...
er rn prn

3 weeks ago

Timpanogos Regional Hospital Orem, United States HOS

Description · Introduction · Do you have the PRN career opportunities as a(an) ER RN PRN you want with your current employer? We have an exciting opportunity for you to join Timpanogos Regional Hospital which is part of the nation's leading provider of healthcare services, HCA H ...
Registered Nurse

1 week ago

Timpanogos Regional Hospital Orem, United States

Introduction · Do you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Timpanogos Regional Hospital have the opportunity to make a real impact. As a(an) ICU R ...
Registered Nurse

3 weeks ago

Timpanogos Regional Hospital Orem, United States HOS

Description · Introduction · Are you looking for a place to deliver excellent care patients deserve? At Timpanogos Regional Hospital we support our colleagues in their positions. Join our Team as a(an) ICU RN Nights and access programs to assist with every stage of your career. ...
Med Surg and Ortho Spine RN Days

3 weeks ago

Timpanogos Regional Hospital Orem, United States HOS

Description · Introduction · Timpanogos Regional Hospital is committed to investing in the latest technology enabling nurses to work more efficiently. Are you passionate about delivering patient-centered care? Submit your application for Med Surg RN Nights position and spend mor ...
Med Surg and Ortho Spine RN Nights

1 week ago

Timpanogos Regional Hospital Orem, United States

Introduction · Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Med Surg Ortho Spine RN Nights opening with Timpanogos Regional Hospital today and find out what it truly means to be a part of the HCA Healthcare team. · B ...
MOB Medical Observation Procedural RN

1 week ago

Timpanogos Regional Hospital Orem, United States HOS

Description · Introduction · Timpanogos Regional Hospital is committed to investing in the latest technology enabling nurses to work more efficiently. Are you passionate about delivering patient-centered care? Submit your application for MOB Pre Post Procedural RN position and s ...
Customer Service Onsite Orem

2 weeks ago

Sitel Orem, United States

Location Requirements · You may be asked to work at our Orem Site location 545 E University Pkwy, Orem, UT 84097 · Sykes and Sitel are now FoundeverTM · At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and wa ...
ACMHC OR CSW-Part-Time

1 week ago

Revere Health Orem, United States Part time

At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we're working on this mission—one patient at a time. We're a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our inter ...
Entry Level Associate- Customer Service

1 week ago

AU Standard Midvale, United States

We are in search of a dedicated, enthusiastic, and results-oriented professional to join our team as a Community Outreach and Customer Service Associate. In this role, you will be instrumental in advancing community engagement and providing top-notch customer service, all while s ...
Sales Associate

1 week ago

See's Candies Orem, United States

We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service Job Description:As a Sales Associate at See's Candies, you will play a vital role in delivering exceptional customer experiences. Key Respons Sales Associate, Sales, Custom ...
Sales Associate

1 week ago

Spencer Gifts Orem, United States

Employee Type: · Seasonal/Temp · Location: · Vineyard · Job Type: · Other · Experience: · Not Specified · Date Posted: · 5/10/2024 · Job Description · Brand - Spirit Halloween · The Sales Associate will support the Store Management Team in the setup, merchandising, pa ...

Lead Customer Service Associate - Orem, United States - Expert

Description

Customer Service Associate