Customer Service Representative - Watts, OK, United States - Oceanic Ventures

James Miller

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James Miller

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Freelance
Description

Customer Service Representative (m/f/d) Inbound

Location:
Gera


Offer:


  • Permanent employment in fulltime or parttime
  • Hourly wage of 13.50 euros
  • Longterm assignment in inbound
  • Qualified training and onboarding
  • Career changers are welcome
  • Flexible parttime models
  • 2week training in Gera (onsite)
  • Possibility to work from home after consultation with the client
  • Shift work between 7 am 8 pm
  • 30 days of vacation
  • Aboveaverage pay and holiday and Christmas bonuses

Responsibilities:


  • Telephone and written customer support (inbound)
  • Processing of master data, invoices, complaints, and grievances
  • Product and tariff consultation
  • Participation in active processing of customer requests
  • Independent handling of tasks in areas such as billing, market communication, device and energy data management, etc.

Requirements:


  • Training as an office communication clerk (m/f/d), call center agent (m/f/d), telephone operator (m/f/d), office clerk (m/f/d) advantageous
  • Industry experience not required career changers are welcome
  • Experience in customer service preferred
  • Good communication skills in both verbal and written form
  • Willingness to work shifts between 7 am 8 pm
  • Flexibility, reliability, and teamwork skills
  • Computer proficiency

Smarter application process:

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