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    Software Engineer - Raleigh, United States - NewSouth Technologies, Inc.

    NewSouth Technologies, Inc.
    NewSouth Technologies, Inc. Raleigh, United States

    2 weeks ago

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    Description

    NewSouth Technologies is in search for a Software Engineer/ServiceNow Developer that provides support for the State of NC to use of its ITSM system (ServiceNow) and use of best practices supporting users' needs while working with a team of ServiceNow professionals.

    This role reports to the The State of NC's ServiceNow platform owner. This position is based in the Raleigh, NC region

    .
    ***This is a 12-month contract position with the possibility of a long-term extension.*

    **
    ***The salary range for this role is between $60HR-$65HR depending on the ideal candidate's background and experience.

    ***
    ***This is a HYBRID position. The ServiceNow Developer must be able to work ON-SITE ONCE A MONTH as needed per the Hiring Manager's request

    .***
    ***PLEASE APPLY ONLY IF YOU ARE LOCAL TO THE RALEIGH, NC REGIO

    N***
    DUTIES & RESPONSIBI

    • LITIES
      Perform any necessary enhancements, upgrades, or maintenance on the p
    • latformAdhere to the best practices and standards on the ServiceNow platform as defined by agency process and FedRAMP com
    • plianceHandle all enhancement requests related to portal and Catalog items including retrofitting design standards for existing Catalo
    • g itemsBe able to gather business requirements, analyze, and translate into technical documentation and deve
    • lopmentMonitor application performance and analy
    • ze codeAdhere to advancements and changes on the ServiceNow platform and lever them to provide business so
    • lutionsProactively researching and suggesting enhancements to existing enga
    • gementsDevelop and implement fixes for bugs and issues found in ServiceNow pro
    • ductionPerform system/workflow enhancements and script changes in ServiceNow to enable changing/evolving business pra
    • ctices.Execute data mapping and bulk data imports/updates when ne

    cessary
    MINIMUM QUALIF

    • ICATIONS
      BS Degree in Computer Science, Information Systems, or a rela
    • ted field3+ years of experience in ServiceNow technology, specifically supporting the processes and administration of S
    • erviceNowExperience designing and deploying web-based end user self-service portals, building and modifying Cata
    • log itemsExperience building and maintaining integrations between ServiceNow and other systems leveraging REST, SOAP, and o
    • ther APIsExperience with ServiceNow forms, fields, views, lists, UI policy and actions, and client and serve
    • r scriptsExperience integrating ServiceNow with other tools and services; monitoring, alerting and federated sources o

    f CI data
    PREFERRED QUAL

    • IFICATIONS
      Experience working in the governmental sector (local, state,
    • or federal)Excellent verbal and written communication skills; ability to communicate clean, organized, and thorough information and data appropriate for intend
    • ed audienceAbility to develop insightful, beneficial, and actionable analyses with detailed explanations regarding drivers of those results; produce unambiguous, comprehensive, and accurate inte
    • rpretationsAbility to obtain a security clearance with FedRAMP administratio
    • n standardsDecis
    • ion QualityProb
    • lem SolvingDrive
    • for ResultsOrganizatio
    nal Agility
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