Medical Receptionist/Front Desk - Waconia, United States - Ridgeview Medical Center

Ridgeview Medical Center Waconia, United States

3 weeks ago

Regular, Full time

Description

This position must be able to float to Arlington, Belle Plaine, Chanhassen, Chaska, Delano, Waconia, and Westonka.

Purpose of Job

This position is responsible for creating a positive first impression to patients, the complete and accurate registration and scheduling for patients and various administrative duties. In addition, is responsible for serving as a liaison, between patient, provider and the insurance company.

Job Functions

Performs basic receptionist duties to include answering and returning phone calls, retrieving voicemail and maintaining department office equipment and supplies.
Greets and provides courteous customer service to internal and external customers.
Assures accurate processing of patient registration and scheduling.
Scans, files and posts documents into patient charts.
Assures reimbursement through basic insurance processing tasks and coordinates care with Ridgeview Patient Financial Services.
Interfaces with payors to determine benefits and coordinate authorization. Serves as a liaison between patient, insurance company and provider.
Maintains clinic statistics.
Monitors petty cash.
Trains and mentors new and current staff.
Uses advanced skills in managing setup and modification of clinician schedules and extracting data.
Coordinates requests for release of medical information.
Performs other duties as assigned.

Job Requirements:

Employment Requirements

Minimum Education/Work Experience

High school graduate or equivalent
Two years of medical office experience

Knowledge/Skills/Abilities

Knowledge of basic computer functions and Microsoft Office applications
Ability to respond appropriately to unpredictable situations and diverse patient populations
Ability to work autonomously and as a team
Knowledge of Medical Terminology
Intermediate knowledge of insurance information
Ability to multi-task
Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above

Preferred Qualifications

Previous electronic medical software experience

Ridgeview Medical Center will not discriminate against or harass any employee or applicant for employment because of race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, genetic information, union membership, creed, marital status, familial status, sexual orientation, gender identity, status with regards to public assistance, membership in a local human rights commission, or any other category that may be protected by law.

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