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Chesterfield

    Floral Customer Service Rep - Chesterfield, United States - Cross Creek Nursery

    Cross Creek Nursery
    Cross Creek Nursery Chesterfield, United States

    3 weeks ago

    Default job background
    Description

    Floral Customer Service Rep

    Reports to: Wendy Morton (Floral Manager)

    Hours: 2-3 days a week from 8AM to 5PM (extra hours during holiday weeks required.)

    Responsibilities:

    • Answer all florist phone calls.
    • Process all incoming orders in a timely manner for that day.
    • Confirm all deliveries daily.
    • Work longer hours during holidays (Christmas, Valentine's Day, Mother's Day, Thanksgiving)
    • Reply to all florist emails.
    • Reconcile floral statements.
    • Process outgoing invoices/statements at the beginning of every month.
    • File all paperwork.

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