Merrill Client Service Associate - Chicago, United States - Bank of America
Description
_ Business Overview_:
- Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goalsbased wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance._
- Merrill's financial advisors help clients pursue the life they envision through a oneonone relationship with an advisor committed to their needs. We believe trust comes from transparency. Our trusted financial advisors are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America._
Description
Client Service Associates (CSA) will be co-located at a central site and will provide shared support for advisors in the Midwest Division who have a short-term need.
- The Client Service Associates role is a sales support position, typically providing dedicated operational and sales support to multiple Financial Advisors (FA's).
- You will be part of a team supporting specific advisors and their clients. Incumbents may also on a regular basis, support office initiative, in addition to the businesses of FA's.
- For established clients, the CSA will often serve as the most frequent point of contact with Merrill Wealth Management.
Responsibilities include:
- Endtoend onboarding process; including systems, documentation, and followup
- New account opening and maintenance
- Phone coverage for assigned advisors
- IAP enrollment and maintenance
- Process and manage client servicing requests and account maintenance
- Drive digital client engagement
- Use Salesforce to track daily activities
Required Skills:
- Minimum of 1+ years of professional or relevant internship experience
- Knowledge of investment and banking products, policies & procedures
- Strong client service & technical skills (MS Word & Excel)
- Strong communication, time management, and organizational
- Must be a current Year Up intern with Bank of America
Desired Skills:
- Undergraduate degree
- Seeking a detailed oriented, highly motivated individual who enjoys multitasking within a fastpaced environment
- Strong technological skills are desired
Shift:
1st shift (United States of America)
Hours Per Week:
37.5
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