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    AWS cloud infrastructure architect - Boston, United States - HCLTech

    HCLTech
    HCLTech Boston, United States

    2 weeks ago

    Default job background
    Technology / Internet
    Description

    Role :-AWS cloud infrastructure architect (10+ years)

    Location :- Boston, MA(3 days onsite 2 days remote)

    Job Description :-

    ROLES AND RESPONSIBILITIES

    Life science domain experience with be a big plus

    • Works with Lead BIS Operations and Support – Global to develop support strategies and then implements solutions with best-in-class partners.
    • Ensures the team understands and complies with quality standards and regulatory requirements as per the global documented processes.
    • Evaluates performance of infrastructure environments to recommend changes to processor, memory, storage, workflows, operating systems, security products, patching, and licensing.
    • Recommends changes as it relates to the global infrastructure environment to any hosted or proposed projects.
    • In partnership with our managed service provider, develops and maintains infrastructure documentation and knowledge base articles related to frequently asked questions and common incidents.
    • Ensures completion of IT infrastructure project requests by original completion date as determined and assigned during project planning or established service level agreements (SLAs).
    • Provides daily support guidance in the areas of infrastructure managed by our managed service providers.
    • Technical Documentation:
    • Create detailed technical documentation, including system diagrams, configurations, and operational procedures.
    • Maintain accurate records of project progress, changes, and outcomes.
    • Provide clear documentation for end-users and support teams to ensure proper system usage and troubleshooting.

    · Educate and train staff on information security best practices:

    • Conduct regular security awareness training sessions for employees.
    • Provide guidance on secure practices related to data handling, access control, and incident reporting.
    • Develop, execute, and track security measures:
    • Implement and monitor security protocols to protect information, network infrastructure, and computer systems.
    • Regularly assess the effectiveness of security measures and adjust as needed.
    • Track key performance indicators (KPIs) related to security incidents, response times, and system vulnerabilities.
    • Collaborate with Business Partners:
    • Work closely with business leads and product owners to understand solution requirements.
    • Identify and apply architectural patterns that align with business needs.
    • Ensure Cloud Security and Privacy:
    • Monitor the company's cloud privacy in collaboration with BIS security.
    • Address technical issues promptly and professionally.

    SKILLS AND COMPETENCIES

    • Understanding of the industry landscape and global regulatory requirements (e.g. GxP, HIPAA. GDPR, etc..).
    • Proven work experience as a Cloud Architect or similar role
    • Positive attitude and a strong commitment to delivering quality work
    • Excellent knowledge of cloud computing technologies and current computing trends
    • Effective communication skills (written and verbal) to properly articulate complicated cloud reports to management and other IT development partners
    • Relevant training and/or certifications as a Cloud Architect

    EDUCATION, EXPERIENCE AND QUALIFICATIONS

    · Minimum of 8-10 years working either in a biopharmaceutical company or a consulting organization with focus on the life sciences sector.

    · Minimum 10 years working in a Infrastructure Support-oriented role coordinating multiple organizations and service-delivery partners.

    · Experience in the implementation of multi-partner support solutions to address the specific needs of life-sciences remote users.

    · Experience with stare-of-the-art remote hardware provisioning and configuration.

    · Experience with Okta IAM platform and administration.

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