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Spanish Lake

    Training Instructor - Spanish Lake, United States - National Archives and Records Administration

    National Archives and Records Administration
    National Archives and Records Administration Spanish Lake, United States

    2 weeks ago

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    Description

    Summary

    This position is part of the National Archives and Records Administration. National Personnel Records Center, Management Systems Staff. The primary purpose of this position is to provide instructional services to employees at the National Personnel Records Center's, Military Personnel Records facility and the Civilian Personnel Records facility, by providing a practical knowledge of training principles to the development and delivery of technical and nontechnical training programs.

    Duties

    The following are the duties of this position at the GS-11. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

    As a Training Instructor, you will:
  • Present technical training courses to new and current NARA employees and business partners, adapting content and delivery techniques to address differing needs and capabilities of varying audiences.
  • Develop and deliver modules or entire sessions of non-technical training courses such as telephone skills, stress management, customer service, etc., where the principles to be addressed are basic and straightforward, and reference materials are readily available.
  • Manage individual self-paced learning activities in the MPR learning laboratory, where individual NPRC employees may come to the laboratory to utilize or view computer-based instruction, videotapes, books or other sources. Recommend and administer the appropriate learning source, assists the employee with the program, and monitors and records individual progress.
  • Consult with the employee, his/her supervisor, and the Training Specialist in determining or recommending appropriate remedial or developmental programs or courses to address individual or group developmental needs. Develop and deliver training courses or modules of courses in technical NPRC-related areas or non-technical areas to address these needs.


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