- Support the development and configuration of ServiceNow in a variety of areas including, but not limited to Service Portal, Change, Problem, Incident, Service Catalog, Knowledge, Release/SDLC, Configuration Management (CMDB), Discovery, Project, Reporting, and SLAs.
- Identify, create, and execute test cases for ServiceNow and other software platforms including the creation of ServiceNow Automated Test Framework functionality.
- Collaborate with team members to define, analyze, understand and document business and technical requirements.
- Design and develop / configure workflows, forms, scripts and underlying logic using SCRUM / Agile methodologies.
- Perform ServiceNow version upgrades, on-premises
- Offer technical solutions to address requirements, evaluate alternate solutions, and perform analysis to determine technical courses of action.
- Lead (and organize) projects driving the design, creation, testing, and delivery of technical functionality.
- Create technical architecture, design and user guide documentation.
- Support business growth and proposal teams by writing proposal sections, providing guidance, and contributing to the creation of cost and effort estimates.
- Author, review, and lead the creation of white papers and contract artifacts.
- Work with end users, stakeholders, and management to define and create reports, dashboards, and data analysis products.
- Maintain current ServiceNow/industry certifications, while obtaining additional certifications.
- BS degree ; additional years of experience may be considered in lieu of degree
- 8+ years of relevant IT experience
- Experience working with ITSM/ITOM/HR/ITBM/SecOps solutions (any or all) in an enterprise environment
- ServiceNowdevelopment/implementation/administrative experience including experience working with web technologies (HTML, CSS, JavaScript, AngularJS, XML, SOAP, YAML)
- Linux experience, to include deployment of ServiceNow on Linux and knowledge of Oracle Database
- Full stack/back-end development experience
- ServiceNow Certified System Administrator credential
- Security+
- Top Secret with SCI eligibility
- Excellent customizable health benefits (Medical, Dental and Vision)
- 401K with company match
- Educational Assistance and eLearning
- Flexible work week
- Internal mobility team dedicated to employee advancement
- Rewards and Recognition programs
- Innovative and collaborative environment encouraging of highly motivated critical thinking
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NCIS ServiceNow Engineer - Falls Church, United States - General Dynamics Information Technology
Description
Req ID: RQ173204
Type of Requisition: Regular
Clearance Level Must Be Able to Obtain: Top Secret/SCI
Public Trust/Other Required: None
Job Family: Software Engineering
Skills:
Linux System Administration,ServiceNow Administration,ServiceNow Web Services
Certifications:
Security + - Compt TIA
Experience:
8 + years of related experience
US Citizenship Required:
Yes
Job Description:
Join GDIT and be a part of the team of men and women that solve some of the world's most complex technical challenges. The Navy NCIS program is searching for a ServiceNowEngineer to join their team.
This is a REMOTE working opportunity
The Naval Criminal Investigative Service (NCIS) is an organization of over 2,200 personnel of which 700 serve at HQ and the remaining staff serve at offices worldwide. NCIS is the Department of Navy (DON) component with primary responsibility for criminal investigation, law enforcement (LE), counter-terrorism (CT), counterintelligence (CI), and cyber matters.
This position is part of the IT Technology Development division within the NCIS ITD organization and performs the following functions:
Basic Qualifications:
WHAT CAN GDIT OFFER YOU?
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
