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    Account Manager - Houston, United States - Entelligence

    Entelligence
    Entelligence Houston, United States

    4 weeks ago

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    Default job background
    Technology / Internet
    Description
    Account Manager
    Reports to: CSO
    Location: Onsite, M-F @ 2 Greenway Plaza, Suite 510 – Houston, TX
    Entelligence is driven by a strong purpose - to enhance the lives, careers, families, and communities of the individuals we serve. Since 1997, Entelligence has been a pioneer in providing top-notch professional services. Our company culture plays a key role in our achievements: we are a values-led organization focused on high performance and leadership development. Every day, Entelligence is proud to hold the Great Place to Work CertificationTM.
    The Account Manager serves as the primary liaison between Entelligence and its clients, aiming to maintain, expand, and enhance client relationships while offering solutions that align with their business goals. This role involves building strategic partnerships, driving business growth, and consistently surpassing sales targets. As an essential player in customer success, you will act as a trusted advisor to clients by delivering solutions that drive their business objectives forward. By following our established sales process, you will contribute to customer growth within large enterprise-level accounts.
    Reporting to the CSO (Chief Sales Office), the Account Manager embodies enthusiasm in supporting and serving clients. Exceptional communication, leadership, and management skills are crucial for success in this position.
    Responsibilities:
    • Develop and implement strategic account plans for the assigned territory
    • Foster and maintain a trusted advisor relationship with clients through consistent communication
    • Enhance staffing, project outsourcing, and professional services offerings
    • Supervise the client's order management and solution fulfillment processes
    • Ensure efficient and swift order-to-hire processes to uphold customer satisfaction
    • Oversee the delivery of professional services solutions
    • Create and execute strategic account plans in collaboration with the sales team
    • Convey immediate client needs to the recruiting team
    • Identify new opportunities for client success
    • Close job offers and support new hires for their success
    • Meet quarterly goals focusing on account growth and gross margin
    Required Skills and Abilities:
    • Identify client's strategic and tactical business needs to uncover growth opportunities
    • Deliver timely and effective communications to keep stakeholders updated
    • Demonstrate leadership and collaborate effectively to achieve objectives
    • Strong verbal and written communication skills
    • Exceptional time management skills with a track record of meeting deadlines
    • Ability to perform well in a fast-paced and dynamic environment
    • Proficient in Microsoft Office 365 applications, Google Docs, and web-based tools
    • Exhibit Entelligence values when interacting within the organization and with clients
    We seek individuals who have:
    • Bachelor's Degree in Business Administration or equivalent experience
    • Preferably 2-5 years of experience in staffing/recruiting, with a preference for the IT industry
    • 1-3 years of experience in a customer-facing role managing accounts
    • Proven track record of meeting revenue and profit targets
    • Demonstrated effectiveness in sales and negotiations
    • Strong strategic thinking and problem-solving abilities
    Benefits:
    • Company Paid Holidays and Paid Time Off
    • Health insurance including prescription coverage
    • Dental and Vision insurance
    • Company-paid Life insurance
    • Accidental Death and Dismemberment insurance
    • Short-term and Long-term disability coverage
    • HDHP and Health Savings Account
    • Flexible Spending Account
    • Employee Assistance Program (EAP)
    • Voluntary 401(k) Plan

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