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    Account Manager - Houston, United States - Norton Creative

    Norton Creative
    Norton Creative Houston, United States

    4 weeks ago

    Default job background
    Marketing / Advertising / Public Relations
    Description

    Our Account Managers are responsible for developing long-term relationships with our client partners, connecting with key business executives and stakeholders to ensure that their objectives are met, and functioning as a liaison between the Norton team and the client.

    ACCOUNT MANAGER EXPECTATIONS:

    • Strategic approach to work
    • Function as a thought partner and collaborator with the client
    • Determine creative best practices for client work, client presentations, meetings, status calls, reporting, etc.
    • Manage agency resources, coordinate timelines and budgets, and ultimately ensure programs are completed on time and on budget
    • Identify opportunities to further develop the business, and partner with sales to execute
    • Foster collaboration, motivate, and inspire teams to achieve excellence in their work
    • Analyze industry data and report on client business and competition.
    • Conduct quarterly business reviews with clients to ensure their objectives are being met

    KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

    • 3-7+ years of relevant client-facing experience
    • Demonstrated project management skills
    • Ability to manage multiple projects and clients at one time, recognize priorities and be solution oriented
    • Detail oriented and proactive communicator
    • Excellent analytical, problem solving-and decision-making skills; able to drive decisions and ensure progress in the face of obstacles
    • Proactively seeks opportunities to increase knowledge and skills
    • Experience in the food service industry a plus
    • Experience working with a creative team
    • Experience leveraging insights to build and manage social media/digital marketing communications campaigns

    BENEFITS:

    • Inclusive company culture
    • Comprehensive benefits including health, dental, and vision insurance
    • 401k
    • Paid Time Off
    • Flexible work environment
    • Promotion from within/opportunity for advancement

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