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    Senior Director, - New York, NY, United States - Olaplex

    Olaplex
    Olaplex New York, NY, United States

    3 weeks ago

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    Description

    Nasdaq:
    OLPX) is an innovative, science-enabled, technology-driven beauty company. We are founded on the principle of delivering effective, patent-protected and proven performance in the categories where we compete.

    We believe every person deserves to have healthy, beautiful hair, whether they are visiting a salon or caring for their hair at home.

    OLAPLEX has been able to achieve phenomenal growth and we continuously seek exceptionally talented individuals who can support our innovation and creativity.

    As the Senior Director of you will play a key role in architecting the brand's flagship channel's growth strategy over the next several years.

    In this global role you will lead a first-rate team of eCommerce professionals in charge of site merchandising, promotions, UX/UI, CRM, sales planning, and operations.

    You will be laser focused on building the flagship image of the channel and drive product education, sales, engagement, and brand authority.

    Own all projects that directly or indirectly drive site optimizations, engagement, and conversion rate.

    Own the day-to-day online campaign and messaging calendar and oversee site activation of key moments such as launches, brand campaigns and promotions.

    Own and deliver a best-in-class website merchandising strategy and create playbooks for key stakeholders such as Creative to reference
    Own and oversee implementation of all SEO and online reputation management initiatives

    Own the CRM strategy with laser focus on maximizing CLTV and retention; define the blueprint for personalization at scale across all major touch points including website, email, SMS etc.

    Drive spend optimization across all aspects of the business – promotions, merchandising, media, fulfillment, by leading and implanting a rigorous test and learn roadmap and ensuring key stakeholder buy-in and support
    Oversee end-to-end sales forecasting, budgeting, and sales planning for all geographies. Secure top leadership alignment on goals, capex, opex, headcounts and necessary outsourcing based on compelling data and business case.
    Own and monitor the Key Performance Indicators related to sales, category share, audience and customer engagement.

    Evangelize for organizational best practices to succeed in in a multichannel business model, across geographies and key global trends relating to UX/UI, media, payment solutions etc.

    Build, mentor, coach a team of top talent to grow the business and ensure succession planning
    Shopify or other commerce cloud/CMS & CRM experience required
    ~ Data-driven; Bachelor's degree in Economics, finance, business, marketing or related field
    ~12+ years of total experience in Ecommerce and/or digital advertising and five years leading a team and managing a successful retail Ecommerce business; Ability to conceptualize business issues, formulate hypotheses, gather results, analyze data, and make appropriate recommendations for change.
    ~ Fluent in critical performance marketing tools and concepts, including CPA, CAC, ROI, LTV, and CTR.
    ~ able to manage multiple projects/initiatives simultaneously while meeting deadlines and business objectives
    ~ Familiarity with advanced analytical techniques such as clustering, decision trees, logistic regression, and recommendation systems is highly desirable

    Flexible paid time off, 11 paid holidays, and flexible work schedules

    Wellness:
    Company Contribution to Medical, Dental, and Vision Insurance for Employees and their Families, Company Paid Employee Life Insurance, Optional additional Life Insurance, and Short and Long-Term Disability Coverage Options, Dependent Care Flexible Spending Account with Company Reimbursement
    Financial Well-being: Roth and 401k plans: 100% match up to the first 4% and is immediately vested

    Professional Development Reimbursement Program:
    Culture: Our team has an "attitude of gratitude" and a shared passion for our brand. Join our culture committee and/or DE&I champion team to play a role in building and sustaining our "secret sauce"
    Make a difference as a 'Bond Builder' and/or 'Commendable Creative'
    Our Commitment to Diversity, Equity, and Inclusion:
    At OLAPLEX, we support and stand up for our community with our talent, content, messages, and product offering. We strive to build and nurture a culture where a focus on diversity, equity, and inclusion is instinctive.

    We recognize and celebrate different ideas, perspectives, and backgrounds and know they create a stronger and more creative work environment.

    We do not discriminate based on race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.

    Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)? If you'll require the company to commence ("sponsor") an immigration or work permit case in order to employ you, either now or at some point in the future, then you should select Yes.

    For government reporting purposes, we ask candidates to respond to the below self-identification survey.

    As set forth in Olaplex's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

    If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.

    As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.


    A "disabled veteran" is one of the following:
    a veteran of the U.S.

    military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

    A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S.

    military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order
    Voluntary Self-Identification of Disability
    For government reporting purposes, we ask candidates to respond to the below self-identification survey.

    As set forth in Olaplex's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

    Race & Ethnicity Definitions

    If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.

    As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.


    A "disabled veteran" is one of the following:
    a veteran of the U.S.

    military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

    A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S.

    military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order
    Veteran Status Please select Veteran Status Voluntary Self-Identification of Disability
    We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. Your answer is confidential.

    If you want to learn more about the law or this form, visit the U.Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at .

    How do you know if you have a disability? A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability.


    Disabilities include, but are not limited to:
    Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
    Diabetes
    Epilepsy or other seizure disorder
    Intellectual or developmental disability
    Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
    Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
    Disability Status Please select Disability Status


    PUBLIC BURDEN STATEMENT:

    According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number.

    This survey should take about 5 minutes to complete.
    #


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