- Hybrid work arrangement
- Comprehensive benefits, beginning day one
- Annual bonus
- Paid vacation, personal days, and holidays
- 401(k) and Profit sharing
- Tuition reimbursement program
- Onsite gym
- Family-owned and operated business
- Analyze, create and maintain customer account records
- Review account applications, quotes, purchase orders, and tax-exempt certificates
- Determine credit-worthiness through the review of credit reports, trade and bank references, online research, and financial statements
- Document and archive all new account information and changes to records
- Prepare customer contracts by reviewing pertinent documents (e.g. billings, purchase orders, quotes, GPO/IDN contracts, contractor documents, lien and bond documents, insurance requirements, credit reports, ERP system notes, payment history, proof of delivery, and spreadsheets to audit/summarize PO lifecycle)
- Communicate with customers and authorized representatives both verbally and in writing to expedite timely payment, resolve disputes and other barriers to payment, and negotiate payment plans
- Act as a liaison between customers, authorized representatives and employees
- Escalate, inform and involve additional stakeholders to resolve problems, as necessary
- Assist with various administrative duties such as reviewing daily billings for accuracy, processing adjustments and refund requests, and contractor billing packets
- Maintain tax-exempt files
- Promptly document collection activities and prepare monthly reports
- Review cash postings and resolve payment discrepancies, including: customer short-payments (e.g. freight, tax, handling charges, labor/install), and overpayments (e.g. prepayments, overpayments, duplicate payments)
- Capably handle required administrative functions
- Verify work to ensure accurate results, requiring minimal rework
- Be internally motivated and work well with minimal supervision
- Listen to others, expressing ideas, both orally and in writing
- Devise workable solutions or consult with secondary resources to devise solutions
- Give customer needs priority, responding quickly to concerns and demonstrating a desire to assist others
- Possess a Bachelor's Degree in business administration, management, or similar discipline (strongly preferred)
- Have a basic knowledge of economics, finance, accounting, sales, and marketing
- Have a minimum of 4 years demonstrated success in commercial work or equivalent, including the completion of credit investigations, familiarity with credit sources, analysis of financial statements, and credit / collections procedures and correspondence (strongly preferred)
- Have previous experience working within ERP systems, similar to IFS (strongly preferred)
- Be proficient in Microsoft Office programs, including: Word, Outlook, PowerPoint and Excel
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- On-site gym
- Paid time off
- Profit sharing
- Referral program
- Tuition reimbursement
- Vision insurance
- Monday to Friday
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Credit Analyst - Grand Rapids, United States - Skytron
Description
Join a team that improves patient outcomes, through innovative and flexible solutions to the acute care market When you work for Skytron, you get so much more than a job, including:As the Credit Analyst, you will:
For success in this role, you will:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type:
Full-time
Pay:
$23.00 per hour
Benefits:
Schedule:
Work Location:
In person
