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Port Saint Lucie

    Pre-License Training- Onsite - Port Saint Lucie, FL, United States - Teleperformance USA

    Teleperformance USA
    Teleperformance USA Port Saint Lucie, FL, United States

    3 weeks ago

    Default job background
    Full time
    Description

    Category : Customer Service/Support

    About TP

    Teleperformance is a global, digital business services company. We deliverthe most advanced, digitally poweredbusiness services to help the worldsbest brands streamline their business inmeaningful and sustainable ways.

    With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

    Benefits of working with TP include:

    • Paid Training
    • Competitive Wages
    • Full Benefits (Medical, Dental, Vision, 401k and more)
    • Paid Time Off
    • Employee wellness and engagement programs

    Teleperformance and You

    Through a balancedhigh-tech andhigh-touchapproachblended withdeepindustry and geographic expertise, wemake people's livessimpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only thebest in all that we do. You will become a key contributor in making that happen .

    As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

    Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit

    This position will be based on-site at our Port Saint Lucie, Florida location.

    Your Responsibilities

    As a Pre-Licensed Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.

    • Handle and carefully respond to all customer inquiries
    • Provide excellent customer service through active listening
    • Work with confidential customer information and treat it sensitively
    • Aim to resolve issues on the first call by being proactive
    • Appropriately communicate with customers

    Were looking for fearless people people who are inspired to deliver only the best in all that we do.

    • 6 months customer service experience minimum
    • Over 18 years of age
    • Ability to type 25 wpm
    • High School Graduate or GED
    • Comfort with desktop computer system
    • Proven oral & written communication skills
    • 6 months Call Center experience, preferred
    • Logical problem-solving skills
    • Availability to work various shifts
    • Ability to use Windows operating systems
    • Organization and work prioritization skills

    Be One of Our People

    It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

    Teleperformance is an Equal Opportunity Employer

    Required Preferred Job Industries

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