- 14 Paid Holidays
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Sales Consultant Customer Service
2 days ago
Stellar Enterprises Robertsdale, AL, United States Freelance**Sales Consultant Customer Service (m/f/d) in Robertsdale, AL**: · **Responsibilities**: · - Continuous development of sales and marketing strategies · - Support and advice for existing customers · - Creation of customer offers and sale of premium products · **Profile**: · - Pos ...
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Customer Service Representative
1 day ago
Atlas Dynamics Elberta, United StatesThe UMB GmbH is a professional service provider for debt and address management with a comprehensive range of services. We are a subsidiary of R+V Versicherung AG and aim to achieve the highest possible economic success for our clients through high professional competence, servic ...
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Customer Service Representative
1 day ago
Stellar Innovations Mobile, United StatesDo you want to help shape the future of cities? At DILAX, we work with our clients to make cities sustainable in all areas. To do this, we develop and produce sensors and software for people counting. This helps our public and private partners to gain relevant information from th ...
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Customer Service Rep I
3 weeks ago
Solid Waste Disposal Authority of Baldwin Co AL Summerdale, AL, United States· JOB DESCRIPTION · This position is responsible for: providing support in the means of billing and collection of revenue for the Solid Waste Department, handling high volume of calls to process customer account inquiries, requests and payments, providing all aspects of custom ...
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Customer Service Rep I
3 weeks ago
Solid Waste Disposal Authority of Baldwin Co AL Summerdale, United StatesJob Description · JOB DESCRIPTION · This position is responsible for: providing support in the means of billing and collection of revenue for the Solid Waste Department, handling high volume of calls to process customer account inquiries, requests and payments, providing all asp ...
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Customer Service Rep I
2 weeks ago
Solid Waste Disposal Authority of Baldwin Co AL Summerdale, United StatesJOB DESCRIPTION · This position is responsible for: providing support in the means of billing and collection of revenue for the Solid Waste Department, handling high volume of calls to process customer account inquiries, requests and payments, providing all aspects of customer se ...
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Customer Service Rep I
3 weeks ago
Solid Waste Disposal Authority of Baldwin Co AL summerdale, United States· JOB DESCRIPTION This position is responsible for: providing support in the means of billing and collection of revenue for the Solid Waste Department, handling high volume of calls to process customer account inquiries, requests and payments, providing all aspects of customer ...
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Customer Service Rep I
3 weeks ago
Solid Waste Disposal Authority of Baldwin Co AL Summerdale, AL, United StatesJOB DESCRIPTION This position is responsible for: providing support in the means of billing and collection of revenue for the Solid Waste Department, handling high volume of calls to process customer account inquiries, requests and payments, providing all aspects of customer ser ...
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Customer Service Rep I
3 weeks ago
Solid Waste Disposal Authority of Baldwin Co AL Summerdale, United StatesJOB DESCRIPTION · This position is responsible for: providing support in the means of billing and collection of revenue for the Solid Waste Department, handling high volume of calls to process customer account inquiries, requests and payments, providing all aspects of customer se ...
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Customer Service Rep I
3 weeks ago
Solid Waste Disposal Authority of Baldwin Co AL Summerdale, United States· JOB DESCRIPTION · This position is responsible for: providing support in the means of billing and collection of revenue for the Solid Waste Department, handling high volume of calls to process customer account inquiries, requests and payments, providing all aspects of custom ...
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Customer Service Rep I
2 weeks ago
Solid Waste Disposal Authority of Baldwin Co AL Summerdale, United States· JOB DESCRIPTION · This position is responsible for: providing support in the means of billing and collection of revenue for the Solid Waste Department, handling high volume of calls to process customer account inquiries, requests and payments, providing all aspects of custom ...
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Customer Service Rep I
2 weeks ago
Solid Waste Disposal Authority of Baldwin Co AL Summerdale, United States· JOB DESCRIPTION · This position is responsible for: providing support in the means of billing and collection of revenue for the Solid Waste Department, handling high volume of calls to process customer account inquiries, requests and payments, providing all aspects of custom ...
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Customer Service Rep I
3 weeks ago
Solid Waste Disposal Authority of Baldwin Co AL Summerdale, United States· JOB DESCRIPTION · This position is responsible for: providing support in the means of billing and collection of revenue for the Solid Waste Department, handling high volume of calls to process customer account inquiries, requests and payments, providing all aspects of custom ...
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Customer Service Agent
3 weeks ago
Wildfire Virtual Services LLC Robertsdale, United StatesJob Description · This is a 100% remote, contract (1099 only) role for a Customer Service Agent. The Customer Service Agent will provide excellent customer service by answering product and service questions, taking orders, troubleshooting and resolving customer complaints, and p ...
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Entry Level Healthcare Customer Service
3 weeks ago
Solid Waste Disposal Authority of Baldwin Co AL Summerdale, AL, United StatesThis position is responsible for: providing support in the means of billing and collection of revenue for the Solid Waste Department, handling high volume of calls to process customer account inquiries, requests and payments, providing all aspects of customer service to include, ...
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customer service representative
3 weeks ago
Family Dollar Foley, United StatesFamily Dollar US HWY 98 [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register ...
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Customer Service Advisor
3 weeks ago
Pep Boys Foley, United States**** · **Customer Service Advisor** · **Customer Service Advisor** · **Requisition ID:** · **Category:** Stores · **Position Summary** · Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowled ...
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Customer Service Consultant
1 week ago
Mobility City of Coastal Alabama Foley, United StatesJob Description · Job DescriptionWe are seeking a Customer Service Consultant to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. · Responsibilities: · Handle customer inquiries and complaints ...
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Customer Service Representative
1 week ago
Frances Holk-Jones - State Farm Agent Foley, United StatesJob Description · Job DescriptionPosition Overview · State Farm Insurance Agent located in Foley, AL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Frances Holk-Jones - State Farm Agent, you will build and develop customer ...
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Sales Representative
2 days ago
Horizon Group Summerdale, AL, United States FreelanceWe, MAN Truck & Bus Deutschland GmbH, are a subsidiary of MAN Truck & Bus SE and a member of the TRATON SE group, making us one of the leading European commercial vehicle manufacturers and providers of transport solutions. · At our company, everyone plays a crucial role in keepin ...
Entry Level Healthcare Customer Service - Summerdale, AL, United States - Solid Waste Disposal Authority of Baldwin Co AL
Description
This position is responsible for:
providing support in the means of billing and collection of revenue for the Solid Waste Department, handling high volume of calls to process customer account inquiries, requests and payments, providing all aspects of customer service to include, but not limited to: activating new accounts, terminating accounts, completing applications, moves and changes and resolving customer complaints and problems.
The position is also responsible for maintaining account notes and documenting phone conversations and written requests.Full Time Hourly Rate:
$Full-time employees are eligible for benefits. Competitive and Affordable Medical, Dental, and Vision Insurance
*Retirement benefits through the Retirement Systems of Alabama
*Free Employee Assistance Program
*Long Term Disability Insurance
*Short Term Disability Options
Billing
Maintain billing and collection documentation in an auditable state.
Process new accounts, terminated accounts and resolve problem accounts.
Work with Mobile Home Parks/Condos/RV Parks/Apartments owners to determine rates and account status of current residents.
Prepare all documentation necessary to request debits, credits and balance adjustments to accounts.
Collections
Post payments received to the proper account and maintain accurate files to the satisfaction of state audit requirements.
Process customers walk in payments and prepare the necessary documents for an accurate paper trail.
Request and process route audits from collections drivers to rectify account questions, process paperwork and document all changes.
Work Social Security and Low-Income Exemption applications and maintain the records in an auditable state.
Fax and/or provide reports to Route Supervisors on a daily basis of new and/or terminated customers or service changes.
Handle returned mail by working with property records, internet service and local phone records to locate where resident currently resides.
Post payments to residential accounts.Coordinate with the Solid Waste Officer in building his/her case file.
Prepare documentation to request account adjustments.
Customer Service
Handle customer complaints, record the complaint and resolve the issue, if it involves another department forward a copy to the department and track the complaint until it is resolved.
Inform customers of allowed exemptions and send out letters and applications to qualifying residents.Assist customers with determining correct account status, i.e. Full Time, Seasonal, Vacant or Commercial.
Prepare bank deposits and verify all returned slips.
Any equivalent combination of experience and training that provides the knowledge, skills, and abilities necessary to perform the work.
Accounts Receivable and Accounts Payable experience desired.Experience in service-oriented field with heavy customer service preferred.
Willing to travel as required.
Occasionally required to stand and walk with prolonged periods of sitting at a desk and working on a computer with the ability to reach with hands and arms; Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Work requires preparing and analyzing written or computer data and observing general surroundings and activities.Candidate must be able to perform the duties of this position in various office settings when necessary.
Tasks may be performed with some exposure to adverse environmental conditions, such as extreme heat or extreme cold, dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, animals/wildlife, toxic/poisonous agents, violence, disease, or pathogenic substances.
Work is generally in a moderately noisy location (e.g. business office, maintenance shops, HVAC systems, light to moderate traffic).