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    security operations center operator - Baltimore, United States - Innova Solutions

    Innova Solutions background
    Description

    Job Title: Security Operations Center Operator

    About Innova Solutions:

    Innova Solutions is currently seeking a Security Operations Center Operator to join their team in White Marsh, MD. Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions is a global organization with approximately 50,000 professionals worldwide, providing strategic technology and business transformation solutions to clients across North America, Asia, and Europe.

    Job Description:

    • Perform core functions of the Client Security Operations Center (CSOC)
    • Monitor and manage intrusion detection alarms
    • Dispatch first responders to security incidents
    • Answer and prioritize security event calls
    • Log personnel into substations
    • Write detailed incident reports
    • Identify and report security system issues
    • Create and submit service requests for system repairs

    Primary Duties and Accountabilities:

    • Monitor and address intrusion detection alarms
    • Respond to security incident reports
    • Manage site entry/exit system events
    • Submit security incident reports
    • Request corrective maintenance for security systems
    • Perform system checks and video tours
    • Provide administrative support

    Position Specifications:

    • Effective interpersonal and communication skills
    • Proficiency in security systems and business operations
    • Minimum qualifications: AA degree or equivalent experience

    Position Scope:

    The Security Operations Center Operator plays a critical role in safeguarding client infrastructure and assets through 24/7 monitoring of physical security systems and call center operations.

    Pay Range and Benefits:

    • Pay Range: $28.00 per hour
    • Benefits include medical coverage, dental/vision insurance, 401(k), and more

    If you are interested in this opportunity, please submit your application. Innova Solutions is an Equal Opportunity Employer with a commitment to diversity and inclusion in the workplace.



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