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    Director of Operations - Fontana, United States - Crown Technical Systems

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    Description

    Job Description

    Job DescriptionDescription:

    Job Summary :

    The Director of Operations will oversee the day-to-day activities of the company, ensuring that the organization is managed and performing efficiently and effectively.

    Supervisory Responsibilities:

    • Participates in the hiring and training of departmental managers.
    • Organizes and oversees the work and schedules of departmental managers.
    • Works closely with functional partners on production schedule, resource management, improvement implementation
    • Conducts performance evaluations that are timely and constructive.
    • Handles discipline and termination of employees as needed and in accordance with company policy.

    Duties/Responsibilities:

    • Serves as a key member of the CTS Leadership Team while directing financial goals, objectives, and budgets to ensure effective utilization of labor, equipment, facilities, materials, and capital
    • Oversees execution of tactical day-to-day activities to meet customer demand and delivery schedules.
    • Establishes quantitative and qualitative metrics, guidelines, and standards by which the company's efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
    • Reviews, analyzes, and evaluates business procedures within the Production Operations teams.
    • Implements policies and procedures that will improve day-to-day operations.
    • Ensures work environments are adequate and safe.
    • Oversees manufacturing, production control and EH&S, ensuring each is reaching goals set by departmental and company leadership.
    • Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and resources in each division to achieve financial objectives.
    • Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.
    • Improves customer service and satisfaction through policy and procedural changes.
    • Leads coordination and integration of efforts among operations, engineering, project management, purchasing, materials, technology, and quality divisions to produce smoother workflow and more cost-effective business processes.
    • Projects a positive image of the organization to employees, customers, industry, and community.
    • Performs other related duties as assigned.
    Requirements:

    Required Skills/Abilities:

    • Thorough understanding of practices, theories, and policies involved in business and manufacturing.
    • Superior verbal and written communication and interpersonal skills.
    • Superior managerial and diplomacy skills.
    • Extremely proficient in Microsoft Office Suite or related software.
    • Excellent organizational skills and attention to detail.
    • Excellent analytical, decision-making, and problem-solving skills.

    Education and Experience:

    • Master's degree in Business Administration preferred.
    • Extensive and diversified background with at least 10 years of related experience in engineering AND/OR manufacturing environment.
    • At least 5 years of Operations Management experience

    Physical Requirements:

    • Prolonged periods sitting at a desk and working on a computer.
    • Must be able to lift up to 15 pounds at times.


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