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Service Representative
Found in: Lensa US 4 C2 - 4 days ago
Paychex Phoenix, United StatesOverview: · Under a significant level of guidance and direction, provides customer service for one or more Paychex products. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in ac ...
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client services representative
Found in: MyJobHelper US C2 - 2 days ago
Cetera Financial Group Phoenix, AZ , USA, United States Full timeThis person supports Financial Professionals (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This role may cover up to 3 Financial Professionals. This person works directly with the Register ...
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Telephone Customer Service Representative
Found in: Orion Innovations US - 5 days ago
Skyline Solutions Maricopa Colony, AZ, United States FreelanceTelephone Customer Service Representative (m/f/d) in Maricopa Colony, AZ · Our client is a regional, modern, and innovative service provider that makes a significant contribution with its individual product and service packages. · We are looking for you - Starting immediately, as ...
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client service representative
Found in: MyJobHelper US C2 - 2 days ago
VCA Animal Hospitals, Inc. Phoenix, AZ , USA, United StatesSeeking detail-oriented, multi-tasking individual to work full-time or part-time: shifts on Saturdays and Mon-Fri. Must be able to communicate well with clients and maintain documentation for a busy multi-doctor veterinary hospital. ESSENTIAL FUNCTIO Client Service, Representativ ...
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client service representative
Found in: MyJobHelper US C2 - 1 day ago
PetVet Care Centers , AZ, United StatesWhen you love what you do, you'll never work a day in your life That's our motto at Crossroads Veterinary Hospital · Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and excep ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 4 days ago
Circle K Stores, Inc. Phoenix, United StatesStore : 4403 E Van Buren St, Phoenix, Arizona 85008 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, w Customer Service Representative, Cus ...
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client services representative
Found in: MyJobHelper US C2 - 2 days ago
Cetera Financial Group , AZ, United States Full timeThis person supports Financial Professionals (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This role may cover up to 3 Financial Professionals. This person wo Client Service, Representativ ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 2 days ago
Circle K Stores, Inc. Phoenix, United StatesStore : 1605 E Bell Rd, Phoenix, Arizona 85022 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work i Customer Service Representative, Cus ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 4 days ago
MTM Phoenix, United StatesThe Customer Service Representative is the frontline representative and image of Medical Transportation Management (MTM). The Customer Service Representative will handle a variety of tasks which will increase in complexity as the Customer Service Representative's skills progress, ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 2 days ago
The Bank of America Corporation Phoenix, United StatesAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders Customer Service Representativ ...
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client service representative
Found in: MyJobHelper US C2 - 1 day ago
Paychex, Inc. Phoenix, AZ , USA, United StatesLOCATION: Please note this is an in-office position located in Phoenix, AZ. Discover Your Passion and Develop Your Expertise. This is a solution-based service environment with an emphasis on partnership and accountability. Service Professionals at Pa Client Service, Representativ ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 1 day ago
C Vs Pharmacy Phoenix, United States$17.50/hr. starting wage. Work From Home Arizona. Meritain Health, an Aetna/ CVS affiliate, has multiple openings for Customer Service Representatives. This position handles customer service inquiries and problems via telephone, internet or written c Customer Service, Customer Se ...
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Enrollment Services Representative
Found in: ZipRecruiter Test10P US C2 - 3 days ago
Carrington College Phoenix, United StatesJob Description · Job DescriptionWho Are We: Carrington College helps students achieve success by providing them with "hands-on" training that uses the technologies and processes that are used in the field, allowing them to build their confidence while they "learn by doing". Our ...
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Representative, Client Services
Found in: Lensa US 4 C2 - 2 days ago
Champions Group Phoenix, United StatesServe as the main point of contact for clients, addressing inquiries, resolving issues, and ensuring a positive customer experience. Provide product or service information to clients and assist them in making informed decisions. Answer inbound phone Client Service, Representative ...
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Customer Service Representative
Found in: Appcast US C2 - 2 days ago
Acro Service Corp Phoenix, United Statesummary: · The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service representative is responsible for determinin ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 4 days ago
Shinyseas Phoenix, United StatesCustomer Service Representative **Customer Service Representative** · ** Phoenix, AZ** · **Customer Service Team Members** · **Customer Service Representative Job Duties:** · The customer service representative will work to attract potential customers by taking inbound phone ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 6 hours ago
Secure Transportation Phoenix, United StatesSummary Description · The Customer Service Representative (CSR), will field inbound calls from Customers assisting with any and all requests. CSR's will also perform outbound calls to verify existing reservations and work to provide exceptional Customer experiences. · Schedule: ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 6 hours ago
Chewy Phoenix, United StatesDo you have an infectious personality and a desire to engage in meaningful conversations while helping others? If you answered yes, this might be the purr-fect role for you Chewy is revolutionizing the pet industry as one of the fastest-growing e-co Customer Service, Customer Ser ...
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Customer Service Representative
Found in: Yada Jobs US C2 - 2 days ago
Aerotec International Phoenix, United StatesCustomer Service Representative · About Aerotec International · We are FAA approved repair station. Aerotec International is a valued resource to Repair/Overhaul Aux Power Units for the Airline Industry with 30+ years of experience. The turbine engines are manufactured by Honeywe ...
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Patient Service Representative
Found in: Lensa US 4 C2 - 3 days ago
Solis Mammography/ Washington Radiology Phoenix, United StatesAtSolis Mammography, our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve.As the nation's leader in breast health service ...
Customer Service Representative - Phoenix, United States - Crawford Services, Inc.
Description
** Customer Service Representative**
**Job Category****:** Hays **Requisition Number****:** CSRPO04175 Showing 1 location **Job Details**
**Description**
Hays Cooling, Heating & Plumbing is a leading Plumbing and HVAC company in Phoenix, AZ. We value honesty, respect, knowledgeability, client-focus, efficiency and are committed to providing a great place to work for our employees. Our vision is to become the first place people turn to for home repairs, and we invite you to be part of that vision
**Job Responsibilities:**
The Customer Policy Representative works in a team to accept HVAC and Plumbing jobs from third party policy companies and schedule these calls with technicians. Also, they provide follow up on multiple software applications to track call progress, communicate with third party cost authorization agents, and follow up with customers.
Receives incoming HomeServe Policy and Nations Policy calls (residential HVAC and Plumbing)
Schedules policy jobs in multiple software applications for customers in need of service
+ Mindful of call accuracy and tech efficiency including business unit and call types setup and standard debriefing policies
+ Mindful of proper qualifications of techs for each call.
Contact customers to set up the call time and follow the customer on the day of the job to make sure all is running smoothly an don time.
Dispatches and debriefs calls and enters all billing and other information to close out those calls.
Enters all call information into three computer operating systems, including business unit, call type and all customer information.
Assists in debriefing technicians and making sure work order type information is closed out correctly at the end of the day.
Perform cost authorization functions with HS Policy and Nations to secure the proper pricing.
Close out the call and submit invoicing through the third party portal and review the technicians invoice from the field, approve and send to Crawford finance dept for posting.
Perform all dispute resolutions with the customer and 3rd party Policy company
Perform dispute resolutions with the customer and 3rd party Policy company
**Job Requirements:**
Organizational skills, follow up skills, and multi-tasking functions
Conflict resolution skills
Critical thinking skills to provide good alternatives for the vendor, customer, and the company.
Ability to self-motivate and work in a small team environment without supervision.
Skill in operating personal computer and programs such as database and word processing software.
Skill in verbal and written communication, especially over the phone.
Ability to perform accurate data entry.
Possess the company Core Values
Able to give direction to technicians and field personnel
Regular and punctual attendance. Ability to work overtime if needed.
Preferred 2 years of experience working in a high paced office environment that deals with field personnel.
**In Return We Offer:**
Great pay
Advancement opportunities
Great health benefits and vacation days
IRA plan
Paid training and continued education
Hays is an Equal Opportunity Employer
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**