Advocacy Host - Louisville, United States - Bacardi

Description

Job Name

Advocacy Host - Angel's Envy About the role

This role will support the National Guardian at the Brand Home Advocacy Bar: co-host Advocacy experiences at the Brand Home, create a welcoming, informative, and comfortable environment for every Advocacy guest on a premium level, foster & maintain local partnerships with target accounts & hotels. This position will be instrumental in the success of the daily functions of the Advocacy Bar and assist with planning for the future of what best looks like. Responsibilities

Guest Visit Coordination (Triple Seat)

Conduct Advocacy & Single Barrel Tours & Tastings

Lead these in lieu of National Guardian of Advocacy & Brand Culture when National Guardian is out of market.

Set up/ Breakdown of Advocacy Room

Maintain Gift Bags & Specialty Items

Track and manage monthly reports including guest count, visit type and experience notes

Support National Guardian of Advocacy & Brand Culture & Advocacy Manager with tour and experience development

Support the National Guardian of Advocacy & Brand Culture to develop the itineraries and manage the schedules of the four quarterly Whiskey Guardian distillery trainings that will drive re-training and education.

Manage the internal visits calendar as well as consult with key vendors (hotels, caterers, transport companies), market leads and stakeholders to ensure visits are fully organized and well executed

Manage target account list for Louisville market, make reservations, maintain relationships

Manage T&E budget for local support

Competitive analysis twice a year to other local brand homes/distilleries for R&D and comparative learnings

Support with any one-off brand events requested by Regional Marketing Manager, Sales & Marketing Manager or brand team

Skills and Experience

Progressive thinker who anticipates the needs of guests in a proactive fashion

Ability to confidently problem solve and pivot when adverse situations arise

Previous experience of organizing and running events would be beneficial to applicants

The ability to multitask and prioritize workflow is a keen requirement, for managing multiple tasks

A collaborative approach and ability to work closely with multiple stakeholders across different markets and areas of business, while ensuring a quality of service that benefits our brand

Research our competitors brand home experiences

Research and develop WOW factors to create unique experiences for our guests

Being Fearless; means adopting an agile mindset, being comfortable trying new things and taking risks. We are empowered to question, challenge and innovate.

Family; We treat each other, and our communities, like Family. Always.

Founders; The spirit of entrepreneurship is at the heart of everything we do. We see the business as if its our own. We do the right thing for the business and we all take accountability for our work.

When you join Bacardi, you become part of our family and gain more than just a job.

*Disclaimer: Bacardi is an equal opportunity employer that values workforce diversity. Diversity is core to our business: by embedding diversity into all aspects of our culture, we maximize the opportunity to achieve sustainable business success and growth. The duties and responsibilities described in the role profile might not be a comprehensive list.*