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Dearborn

    Senior ServiceNow IT Consultant - Dearborn, United States - Knewin

    Knewin
    Knewin Dearborn, United States

    2 weeks ago

    Default job background
    Description

    Title:
    Senior ServiceNow IT Consultant @ Dearborn, MI

    Terms of Hire:
    Full time.

    Salary:
    $ 95,000–$110,000 / YR + Benefits

    Job description

    Primary Duties and Responsibilities:
    Serves in a planning consultant role with a strong background in technology. Provides oversight in the planning, evaluation, implementation, and validation of new/emerging technologies. Leads project and /or technical maintenance teams. Responsible for providing recommendations and attaining design approval for new technologies and major enhancements to existing systems.

    Provides support to Security in the development of appropriate audit controls and procedures to ensure the integrity and protection of company resources.

    Works with customers to understand business objectives in order to ensure functional and technical designs meet requirements and are in compliance with the client infrastructure and IS technology standards.

    Preferred Qualifications


    Preferred Experience that is key to this role:2-5 years of working knowledge/experience in administering, developing, and Implementing solutions within the Service-Now platform.

    Experience with ServiceNow ITSM (Incident, Problem, Change, Asset Management, Service Catalog, Knowledge, CMDB).
    Experience with ServiceNow ITOM (Discovery).
    Experience with Performance Analytics in creating Reports and Dashboards.

    Skills/Experience that would be a plus:

    Experience with ServiceNow ITOM (Service Mapping, Orchestration, Event Management).
    Experience with ServiceNow ITBM (Idea/Demand Management , PPM Suite(Project/Program/Portfolio), Time Management, Vendor Management, Resource Management)
    Experience with Service Portal using Angular JS/Bootstrap framework.
    Experience with Web Services integrations using SOAP or REST.


    Preferred Certifications:
    ServiceNow Certified Administrator.
    ServiceNow Certified Implementation Specialist in any of the Domains – ITSM, ITOM(Discovery, Event Management, Service Mapping), PPM.

    Preferred - currently authorized to work in the United States without the need for visa sponsorship now or in thefuture.


    Required Qualifications:


    Bachelor's Degree in computer science or related field or applicable professional certification and/or six to eight years relevant technical and analytical experience.

    Requirements include the same as previous in job family plus strong technical, analytic, design and development experience.


    Experience in/with:
    Designing, developing, and implementing technology solutions using technical/business design decisions
    Multi-platform environments and infrastructure technology planning
    Developing and maintaining vendor relationships
    Serving as a consultant to business lines in defining processes or identifying technology based on business requirements
    Developing business plans for technology initiatives


    Strong knowledge of:
    Infrastructure architecture (Network, Integration)
    Tactical infrastructure technology
    Security and control procedures
    Relational database concepts
    Business process reengineering and technology application

    Leadership experience including:
    Providing technical consultation and training to less senior staff
    Providing leadership to project teams/technical project maintenance teams

    Ability to:
    Apply similar prior experience to new issues to ensure effective problem solving
    Develop strong business relationships

    Strong written communication skills, including, but not limited to, procedures and technical material preparation and presentation.


    You Will Enjoy:
    An opportunity to be a part of a great culture, an awesome team, a challenging work environment, and some fun along the way
    Apply today to learn more and be part of our Growth story.

    All applications will be kept strictly confidential and once shortlisted, our team will be in touch with you for further discussions.


    Department:
    Scout

    This is a full time position

    #J-18808-Ljbffr
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