Manager, Retail Training - San Francisco, United States - Allbirds

Description

**Manager, Retail Training**

at Allbirds San Francisco, CA At Allbirds, we believe in using business as a force for good. Were a global footwear and apparel brand with roots in New Zealand and our headquarters in San Francisco. Since 2016, weve been on a mission to prove that comfort, design, and sustainability arent mutually exclusive. Our commitment to creating better things in a better way is fueled by a belief that the fashion industry needs to focus less on flash and more on thoughtfulness. And as a certified B Corp, were dedicated to making the most sustainable products we can using premium natural materials - designed for lifes everyday adventures.

**Where we need help**

**We are entering a new era of Allbirds business, with brick-and-mortar retail at the center of our omnichannel strategy. The global learning and development team needs an experienced and dynamic retail trainer to evolve, design and facilitate retail learning programs that will elevate both our customer and our employee experience.**

In this role, you will:

Facilitate engaging and effective retail learning sessions for new product launches, new store openings, new hire onboarding, selling skills, and leadership skills

Design new product, sales, onboarding, and recruiting trainings, to name a few

Design and lead train-the-trainer sessions for our retail fleet leaders, retail people business partners, and customer experience trainers

Develop learning resources to drive awareness and adoption of people programs

Scale our retail learning and development offering using a mix of digital and live trainings

Partner with our customer experience team to ensure consistency across all customer-facing trainings

Ensure all programs use quantitative and qualitative feedback mechanisms to ensure were meeting our goals

Dynamic and engaging facilitation skills

Experience delivering a high volume of trainings while in a full-time retail training role

Instructional design certification

Adult learning toolkit

The ability to take an idea from concept to action and a way to operationalize the idea

Significant retail training experience in a full-time role

Ability and desire to travel to new store openings (up to 60% of your time may be spent traveling)

Excellent written and verbal communication skills, including the ability to communicate with employees at all levels of the retail organization

Awareness of, and appreciation for, cross-cultural learning differences

Competitive salary + equity

Medical/Dental/Vision insurance

401k employer match

Paid parental leave

Fitness benefits

Discounted products

Pup friendly office

**Diversity**

Allbirds is an equal opportunity employer and makes employment decisions on the basis of merit. Allbirds policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.

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Individuals seeking employment at Allbirds are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Gender Please identify your race If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

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OMB Control Number

Expires 05/31/2023

**Voluntary Self-Identification of Disability**

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at .

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

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