- Responsible for systems administration, operations, maintenance, and associated activities of platforms installed throughout the USSOUTHCOM, enterprise.
- Ensure the operation of the enterprise meets defined service levels and serves as the contractor's service owner for service solutions.
- Responsible for applying security principles, practices, and procedures under the Risk Management Framework (RMF) to maintain compliance with applicable security regulations.
- Provide management, coaching, experience, and oversight to the team members while also maintaining sufficiently trained staff to support customer requirements.
- Ensure accurate timekeeping records for team.
- Create, maintain, and ensure accuracy of team schedules.
- Set goals and evaluate team members to ensure individual performance is aligned with business objectives.
- Assist career progression for team members by providing education, training, and mentorship.
- Identify individual areas for improvement or performance issues and give corrective actions as required.
- Coordinate with teammates and customers across the work centers.
- Work with internal and external partners to interview, hire and onboard personnel to meet customer requirements.
- Ensure task assignment, prioritization, completion and reporting for the Systems Administration team.
- Lead teams of system administrators geographically dispersed across the SOUTHCOM AOR to ensure the optimum level of services are provided to the customer.
- Ensure Systems Administration teams provide 24/7/365 support to the Joint DoDIN Operations Center (JDOC).
- Ensure Systems Administrator teams follow the established change management processes.
- Ensure the resolution of Tier 3 hardware and software problems and coordinate as needed for vendor tier 4 support.
- Recommend technical solutions for Enterprise Infrastructure management, design, and operations.
- Develops training materials on the proper use of hardware and software (TTPs, SOPs, KAs, etc).
- 5+ years of experience with managing enterprise IT teams in geographically separated locations supporting Operations and Maintenance (O&M) of servers (physical and virtual), Operating Systems (Windows, Linux, etc), collaboration tools (SharePoint, Teams, Jabber), virtualization technology, software applications, scripting, SANs, and computer security in an enterprise.
- BA/BS or equivalent with 10 + years of experience, or MS with 8+ years of experience.
- DoD 8570 compliant:
- IAT Level II or III Baseline Certification.
- Computing Environment (CE) Certificate.
- More Details:
- Microsoft Administrator Certification (MCSA, MCSE, DP-300, AZ-104 etc.).
- IT Service Management Certification (ITIL v4).
- ISC2 - Certified Information Systems Security Professional (CISSP)
- Must possess a fully adjudicated Top Secret clearance with the ability to obtain SCI.
- 0%. No travel required.
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End Point Configuration Lead - Miami, United States - General Dynamics Information Technology
Description
Req ID: RQ173513
Type of Requisition: Regular
Clearance Level Must Be Able to Obtain: Top Secret/SCI
Job Family: Systems Administration
Skills:
IT Service Management (ITSM),Microsoft Endpoint Manager,People Management,Troubleshooting
Experience:
10 + years of related experience
US Citizenship Required:
Yes
Job Description:
Work Location: Onsite - Doral, FL (No telecommuting option)
Clearance: Top Secret (SCI eligible)
Shift: 8am-4pm (After hours support as required)
Key Personnel: This position is designated as a Key Personnel position.
GDIT provides enterprise-wide IT services in support of US Southern Command's (SOUTHCOM) mission critical operations throughout their Area of Responsibility (AOR), which consists of Central America, South America, and select countries in the Caribbean. SOUTHCOM is headquartered in Doral, FL.
GDIT SOUTHCOM Cyber Information Technology Enterprise Services (SCITES) is working to deliver and operationalize information technology (IT) services for all US SOUTHCOM combatant command constructed networks. These constructed networks span the US SOUTHCOM Area of Responsibility (AOR). Work performed under this Task Order directly provides US SOUTHCOM a defensible, secure, modern, and efficient IT infrastructure across all combatant command constructed networks.
We have an opportunity for an End Point Configuration Team Lead (MECM) to work in support of SOUTHCOM Cyber Information Technology Enterprise Services (SCITES).
This position supports SOUTHCOM's transformative move to a Zero Trust Architecture in alignment with the DoD Zero Trust Strategy and Executive Order (EO
Responsibilities and Tasks:
Experience/Training Desired:
Education Required:
Certification(s) Required:
Certification(s) Desired:
Clearance Required:
Travel Requirements:
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
