-
Operations Support Manager
2 weeks ago
Westhome Property Management Company Los Angeles, United StatesSummary · As the Operations Support Manager, you will support initiatives that drive company culture, values, branding, and development activities strategically linked to the organization's mission and vision. The position works with the Senior Director of Property Management to ...
-
Operations Support Manager
1 week ago
Westhome Property Management Company Los Angeles, United StatesSummary · As the Operations Support Manager, · you will support initiatives that drive company culture, values, branding, and development activities strategically linked to the organization's mission and vision. The position works with the Senior Director of Property Management ...
-
Manager, Customer Support
2 weeks ago
Procore Technologies Los Angeles, United States**Manager, Customer Support** · * Remote, CA · * Employees can work remotely · * Full-time · **Job Description** · Procore is looking for a **Manager, Customer Support,** to grow a team of best-in-class Customer Support Representatives that provide front-line support via phone, e ...
-
Project Management Support
2 weeks ago
PM2CM Los Angeles, United StatesJob Description · Job DescriptionProject Managers spend the majority of time managing, coordinating and/or supporting activities related to the execution of major company projects. Project Managers accomplish work through matrixed employees/teams/vendors who are not direct report ...
-
IT User Support Manager
2 weeks ago
Greenberg Traurig Los Angeles, United StatesGreenberg Traurig (GT), a global law firm, has an exciting full-time employment opportunity for an IT User Support Manager in the technology department of our Los Angeles office. We offer competitive compensation and an excellent benefits package. · Position Summary: · The functi ...
-
Customer Support Manager
1 week ago
Telgorithm Los Angeles, United StatesAbout Telgorithm. We started Telgorithm with one powerful idea: to simplify the cloud communications go-to-market and compliance journey for every SaaS company. In our more than 18 years of cloud communications and SaaS experience, we've learned that creating an extraordinary pro ...
-
Partnership Support Manager
2 weeks ago
Los Angeles County Economic Development Corporation Los Angeles, United StatesJob Description · Job DescriptionJob Title: HUB Support Manager · Reports To: Director, Business Assistance · Department: Business Assistance Program · FLSA Status: Exempt · Salary: $80,000 - $89,000 · Term: 12 months with an opportunity for extension · Summary · The Los Angel ...
-
Application Support Manager
4 days ago
NBCUniversal Los Angeles, United StatesJob Description · Job DescriptionCompany Description · We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news ...
-
Manager, Customer Support
1 week ago
Wrapbook Los Angeles, United States**Manager, Customer Support** · at Wrapbook · Remote - Los Angeles · Our mission at Wrapbook is to increase the prosperity of the project economy. A significant shift has occurred within the workforce recently and 50M Americans are now engaged in freelance or project-based work ...
-
Manager, Customer Support
1 week ago
SoftTech VC Los Angeles, United States**Manager, Customer Support** at **Wrapbook** Our mission at Wrapbook is to increase the prosperity of the project economy. A significant shift has occurred within the workforce recently and 50M Americans are now engaged in freelance or project-based work. The popularity of proje ...
-
Customer Support Manager
2 weeks ago
Telgorithm Los Angeles, United StatesAbout Telgorithm. We started Telgorithm with one powerful idea: to simplify the cloud communications go-to-market and compliance journey for every SaaS company. In our more than 18 years of cloud communications and SaaS experience, we've learned that creating an extraordinary pro ...
-
Project Management Support II
2 weeks ago
PM2CM Los Angeles, United StatesJob Description · Job DescriptionProject Managers spend the majority of time managing, coordinating and/or supporting activities related to the execution of major company projects. Project Managers accomplish work through matrixed employees/teams/vendors who are not direct report ...
-
Housing Support Case Manager
1 week ago
The Salvation Army USA Western Territory Los Angeles, United States· Mission Statement · The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human n ...
-
Health Support Case Manager
2 weeks ago
Volunteers of America Los Angeles Los Angeles, United StatesJob Description · Job DescriptionAbout Us: · VOALA · Helping Our Most Vulnerable Change Their Life Stories · Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a v ...
-
Housing Support Case Manager
3 weeks ago
The Salvation Army USA Western Territory Los Angeles, United States· Mission Statement · The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human ...
-
Sr. Manager of Technical Support
2 weeks ago
Convoso Los Angeles, United StatesJob Description · Job DescriptionWho We Are: · Convoso is a leading provider of omnichannel contact center software. The company was founded on innovation and continues to push boundaries in our industry. · Headquartered in Los Angeles, the company has employees around the globe ...
-
Manager, Customer Support Engineering
2 weeks ago
Klaviyo Los Angeles, United States**Manager, Customer Support Engineering** · at Klaviyo · Remote · The Manager of Customer Success Engineering will lead a team of technical product experts to expand on the vision of the Global Customer Support team to deliver a world class customer experience. The Manager wil ...
-
Case Manager/Support Coordinator
3 weeks ago
Step Up on Second, Inc Los Angeles, CA, United StatesSUMMARY*: CALAIM Community Support (CS)is a program supporting unhoused and recently housed individuals funded through California Advancing and Innovating Medi-Cal (CalAIM). It coordinates care by utilizing a person-centered approach to maximizing an individual's health and life ...
-
RN, Manager Clinical Operations Support
2 days ago
Cedars-Sinai Los Angeles, United StatesJob Description · The Manager, Clinical Operations Support is responsible for the daily oversight of the administrative and clinical operations of assigned practices, sites, departments and/or programs to meet the needs of physicians, patients and staff and support the mission a ...
-
Customer Support Manager, A2P 10DLC
1 week ago
Telgorithm Los Angeles, United StatesJob Description · Job DescriptionAbout Telgorithm. We started Telgorithm with one powerful idea: to simplify the cloud communications go-to-market and compliance journey for every SaaS company. In our more than 18 years of cloud communications and SaaS experience, we've learned t ...
Systems Support Manager - Los Angeles, United States - Interactive Resources - iR
Description
As a Systems Support Manager, you will play a critical role in shaping our real estate strategy through data-driven insights. Primary responsibility and focus will be reviewing and managing Yardi and RealPage platforms, plus training and supporting property management personnel in their usage. This role requires a blend of analytical prowess, a keen eye for detail, and property management experience. This position primarily reports to the Director of Property Management (DPM).
The Systems Support Manager is expected to take a hands-on approach to necessary duties to accomplish objectives as well as to facilitate the successful performance of others, including but not limited to:
Duties & Responsibilities:
· System Administration and Support: Provide support on managing the company's Yardi and RealPage systems to assist Property Management personnel, Accounting, and Asset Management. Responsibilities include serving as the software's Administrator/Superuser, HelpDesk Support, managing user access, controlling role permissions, setting up new property profiles, organizing report schedules, among other tasks.
· Analysis and Reporting: Conduct in-depth analysis of Yardi and RealPage platforms to support business needs. Prepare comprehensive reports and presentations for internal teams.
· Collaboration/Training: Work closely with property management teams to provide support and insights. Offer systems-related training along with providing best practices to both new and existing employees.
· Tool and Process Improvement: Continuously seek and implement improvements in data collection, analysis, and reporting processes. Develop and implement best practices and efficient operational workflows.
· Data Collection and Management: Maintain a database of real estate market data, including property prices, rental rates, occupancy rates, and demographic trends.
Required Qualifications:
· Bachelor's degree in Real Estate, Economics, Statistics, Computer Science, or a related field.
· Minimum of 5 years of experience with Yardi and RealPage platforms.
· Proficiency in Microsoft Office Suite (Excel, PowerPoint).
· Strong understanding of real estate markets and financial concepts.
· Excellent analytical and problem-solving skills.
· Strong communication and presentation skills.
Preferred Qualifications:
· In-depth knowledge of Yardi and RealPage products and their databases.
· Property management training and experience.
· Experience with SQL and data visualization tools (e.g., Tableau, Power BI).
· Solid understanding of database principles and user security protocols. Skilled in SQL queries and crafting custom reports.
· Proven skill in managing multiple tasks and responsibilities, with a focus on organizing a streamlined workflow and assessing the urgency of different issues.