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    IT Business Analyst - Dallas, United States - Elan Partners

    Elan Partners
    Elan Partners Dallas, United States

    6 days ago

    Default job background
    Customer Service / Support
    Description

    Title: IT Business Analyst (Digital)

    Long-term contract (18 months)

    Hybrid (2-3 days onsite/week)

    Must be local to the Dallas/Fort Worth area

    Required Skills:

    • 3+ years Business Analysis experience to include working with marketing/ecommerce/mobile technologies (iOS/Android, UX for mobile/web, digital analytics)
    • 3+ years of experience working with Consumer-facing digital tools
    • Excellent communication and interpersonal skills; collaborative, able to work on multiple projects concurrently

    Education:

    • Bachelor's degree; Digital Marketing, Information Systems, and/or Emerging Media preferred

    Responsibilities:

    • Will lead the implementation, update, and consolidation of a portfolio of digital tools to support global sales and B2C/B2B marketing efforts.
    • This role will be responsible for driving new feature requests from markets and regions related to global applications (mobile and web), effectively prioritizing, planning, and implementing ideas and projects, initiating change by providing data-driven recommendations related to improving business operations, and promoting innovation ideas to elevate the client's Digital transformation.
    • Will manage support tickets by markets to include initial triage of incoming bugs for supported applications and following up with vendors if needed for timely solutions.
    • Will collaborate with key stakeholders (Digital, Marketing, IT, Legal, etc.).
    • Communicate application roadmaps and upcoming changes to stakeholders.
    • Research and provide innovation in digital technologies.
    • Conduct market research and competitive analysis.
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