- Competitive salary and performance-based bonuses.
- Health insurance and other benefits.
- Employee discounts on Big Chicken menu items.
- Opportunities for career advancement within the organization.
- Team Leadership:
- Lead and motivate the front and back of house teams during shifts.
- Delegate tasks and responsibilities to team members to ensure efficient operations.
- Provide guidance and support to team members to meet performance standards.
- Customer Service:
- Ensure excellent customer service by coaching and modeling positive interactions.
- Address customer concerns and inquiries professionally and promptly.
- Monitor and maintain a clean and welcoming dining area.
- Operational Excellence:
- Oversee daily operations, including opening and closing procedures.
- Coordinate with kitchen staff to manage food preparation and service during peak hours.
- Monitor inventory levels and communicate restocking needs.
- Training and Development:
- Assist in training new team members on company policies, procedures, and customer service standards.
- Conduct regular coaching sessions and provide constructive feedback to foster continuous improvement.
- Shift Reporting:
- Prepare shift reports on sales, customer feedback, and other relevant metrics.
- Communicate important information to the management team for overall business improvement.
- Previous experience in a supervisory or shift management role in the restaurant industry.
- Strong leadership and communication skills.
- Ability to work in a fast-paced and dynamic environment.
- Knowledge of food safety and health regulations.
- Flexibility to work evenings, weekends, and holidays.
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Shift Leader - Bridgewater, United States - BIG CHICKEN
Description
Shift Leader
$15-18/hr
As a Shift Manager at Big Chicken, you'll be a key player in ensuring the smooth operation of the restaurant during your designated shifts. This role requires strong leadership skills, a customer-centric mindset, and the ability to coordinate and motivate a team to deliver exceptional service. If you're a natural leader with a passion for hospitality, this is the opportunity for you.Benefits
Requirements