- Administering the DocuSign system daily.
- Implementing DocuSign solutions, including configuration, integration, testing, and requirements gathering.
- Establishing and maintaining performance measurement systems to monitor and analyze trends associated with DocuSign and related business processes.
- Collaborating with Technology and Business teams to refine business requirements and workflows.
- Communicating process standards across the organization.
- Updating and maintaining process documentation, including procedures.
- Creating and updating DocuSign reports and dashboards.
- Adhering to established processes, standards, and policies.
- Conducting system testing for production changes to ensure processing accuracy before implementation.
- Supporting other processes and duties within the department.
- Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
- Other duties as assigned.
- Minimum of two years managing and configuring a software application, or five years' experience with TowneBank as a user of various applications
- Dependable, self-motivated with a positive attitude.
- Proficient in MS Office Tools, particularly Excel, PowerPoint, Visio, Word and SharePoint.
- Ability to manage and prioritize workload effectively and thrive in a fast-paced work environment.
- Excellent communication skills both written and verbal, with strong interpersonal skills.
- Quick learner with the ability to grasp new concepts and business processes.
- Bachelor's degree in Business or Information Technology.
- Experience & knowledge of the financial services industry and banking processes.
- Knowledge of DocuSign components, including Templates, PowerForms, User Set Up, and Performance Analytics.
- Express or exchange ideas by means of the spoken word via email and verbally.
- Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time.
- Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
- Not substantially exposed to adverse environmental conditions.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities
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Business Systems Analyst DocuSign Administrator - Suffolk, United States - Towne Family of Companies
Description
Primary Purpose:As a Business System Analyst/DocuSign Administrator, you will play a pivotal role in the day-to-day administration, configuration, and maintenance of the DocuSign application. Your responsibilities will include implementing and optimizing DocuSign solutions, monitoring performance, collaborating with cross-functional teams, and maintaining documentation.
Essential Responsibilities:
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
