- Collaboration: Work together to achieve goals.
- Innovation: Embrace new ideas for unique solutions and superior service.
- Performance: Support employees to grow, succeed, and make an impact.
- Social Responsibility: Charity and volunteer work are central to our ethos.
- Trust: Build trust through integrity, transparency, and doing the right thing.
- Honesty, trust, character, and transparency in all tasks.
- Unified effort for organizational goals.
- Commitment to excellence and surpassing expectations.
- Approaching challenges with creative energy.
- Belief in the power of diversity and creating a positive impact.
- Deliver outstanding customer service via calls, faxes, and emails.
- Support new client enrollment in benefit programs.
- Respond to inquiries and maintain client relationships.
- Resolve product and service issues promptly.
- Document interactions and issue resolutions.
- Guide clients on product offerings and portal usage.
- Conduct data input with accuracy and efficiency.
- Interact with carriers and vendors for customer needs.
- Participate in special projects.
- Proactively address benefit-related client issues.
- Knowledge of Health and Benefits administration.
- Minimum 2-5 years of work experience.
- Proficiency in Microsoft Office.
- High School Diploma or equivalent.
- Customer Service and/or Employee Benefits experience.
- PEO experience.
- Bachelor's degree.
- Adobe Pro knowledge.
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Benefits Specialist - Saint Petersburg, United States - Bankers Financial Corp
Description
Job Description
DecisionHR is a Professional Employer Organization (PEO) located in St Petersburg, FL. Since our establishment in 1996, we have provided top-notch human resource solutions to our clients, assisting them with payroll, worker's compensation, human resources, and benefits, freeing them up to focus on revenue-generating activities.
Core Values:
Company Values:
Summary/Objective:
Provide exceptional customer service support to DHR clients and employees regarding benefits, including Open Enrollment, Renewal, and member inquiries, as well as assisting with Benefits Plan administration.
Essential Functions:
Required Education and Experience:
Preferred Education and Experience:
This job description gives a general overview of the role, required skills, and working conditions. It may not encompass all duties. E-Verify company.
