- Assists in coordinating the staff and workload to meet or exceed productivity performance standards for Managed Services. Provides functional supervision to team members by performing site coverage as needed. May assist in the cross training of associates and the training of new hires.
- Facilitate equipment and instrument repair and maintenance to include: Database management. Interaction with Lab Champions and vendors to facilitate repair and calibration of equipment.
- Proactively responds to potential equipment issues to prevent unplanned interruption and customers' business.
- Perform asset tagging and tracking of instruments using client procedures
- Closely communicate and collaborate with onsite team to prioritize and resolve open corrective and preventative work orders.
- Maintains company assets (tools, inventory, laptop computer, etc.) in good and working condition.
- Escort lab instrument service vendors to work sites and provide locally required trainings to such service vendors.
- Communicate clearly, understand and acknowledge verbal instructions, read and interpret work from drawings, written work orders, sketches, blueprints, and technical manuals.
- Understand customer requirements and coordinate work with other teams for various support requirements.
- Maintain professional and customer focused relationships with team members, internal and external customers and service providers, and building occupants.
- Facilitates and leads team meetings.
- Identifies training and site service personnel skills enhancement opportunities and reports these to the supervisor.
- Must be Legally authorized to work in the United States without sponsorship.
- Must be able to pass a comprehensive background check to include drug screening.
- Leadership abilities and interpersonal skills are required to lead and enhance team culture
- Strong verbal and written communication skills. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values, including confidentiality.
- Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software.
- Possesses strong analytical abilities to problem solve, make timely decisions, re-balance staff workloads, and coordinate multiple overlapping priorities, while functioning in a fast-paced work environment
- This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.
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Lead Site Specialist - Boston, United States - Thermo Fisher Scientific Inc.
Description
Job Description
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale.
Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer.
How do we make an impact?Unity Lab Services provides a single source for integrated lab service, support, and supply management.
Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer's laboratory's business needs.
What will you do?High school diploma or equivalent required.
Associate degree in a related field preferred, or a combination of education and experience that demonstrates the required skills. Military Service/Training in lieu of a degree may also be considered.
Experience
3+ years of progressive, proven experience preferred
GxP Experience and IATA/DOT certification are also a plus.
Knowledge, Skills, Abilities
Requires the ability to lift, push, and pull 30-40 pounds consistently; lift 50 pounds occasionally, including operation and use of pushcarts, pallet jacks, forklifts, etc.
Work areas may include spaces where chemical-based allergens are in use (penicillin, tetracycline, etc.). Depending on the area of the building, personal protective equipment may be required.
Ability to work overtime, as needed.
Benefits
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation
Apply today
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments.
If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at *.
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