Valet Runner Part-time - Philadelphia, United States - Rivers Casino

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Part time
Description

Job Category:
Hospitality


Requisition Number:
VALET002593

Posting Details

  • Posted: May 9, 2024PartTime
  • LocationsRivers Casino Philadelphia
1001 N. Delaware Ave.
Philadelphia, PA 19125, USA

  • Job Details
Description


Summary:
Parks and retrieves guest vehicles safely according to established policies and guest service standards.


Engagement Expectations:

We believe that team member engagement is the basis for a great culture and superior guest service.

During every interaction, we display three behaviors:

  • Smile, display energy and open body language
  • Proactively greet team members and guests, initiating interaction to provide service
  • Always use a positive parting remark to end the conversation

Essential Job Functions:


  • Greets guests according to service standards.
  • Explains Rivers Casino parking and retrieval procedure to ensure guest satisfaction.
  • Responds to guest request for casino related information such as property amenities, special events and promotions.
  • Strives to answer the valet phone within 3 rings and maintain professional telephone etiquette.
  • Maintains proper storage and labeling of guest keys and tags.
  • Opens and closes vehicle doors upon arrival and departure.
  • Parks arriving vehicles and retrieves parked vehicles.
  • Completes accident reports.
  • Performs all other duties as assigned.

Qualifications:


  • Must be 18 years of age or older.
  • High school diploma or equivalent.
  • One or more years of related experience or training preferred.
  • Must have a valid driver's license and driving record must meet driver eligibility requirements of Rivers Casino's insurance policy.
  • Able to drive vehicles with automatic or manual shift transmissions.
  • Ability to communicate with team members and guests.
  • Ability to work flexible shifts and days of the week including holidays.
  • Ability to obtain and maintain all necessary licensing.

Physical and Mental Demands:


  • Must be able to sprint to/from vehicles.
  • Regularly required to see, talk and hear; use hands to finger, handle, or feel; reach with hands and arms; sit, stand, walk and run.
  • Occasionally must lift and/or move up to 25 pounds.
  • Able to work with others while maintaining a positive and professional demeanor.

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