- Responsible for providing orientation to casework staff (Caseworkers, Housing specialists, Residential Aides), and instruct staff on social services policies and procedures.
- Supervises day to day operations and clinical staff
- Provides Administrative and programmatic supervision to case management and residential aide staff.
- Facilitates regular case conferences and conducts weekly staff meetings.
- Completing Reports for DHS (SOTA, Quarterly and 5/6 reports)
- Completing Monitoring Instrument CAP
- Joining the 11 AM conference call with DHS
- Assigns cases to case managers and schedules work according to priority.
- Audits client records and ensures compliance with DHS and HPCDC, regulatory, funding agency requirements and guidelines.
- Assesses, trading and coaches case managers, housing specialist and residential aides on work assignments and community resources.
- Supervises and documents incident reporting and distributes related notices within 24 hours.
- Reviews services plans, program notes, and other required client documentation to ensure comprehensiveness and compliance with HPCDC and regulatory agency requirements. Signs off on final documents prior to filing client charts.
- Ensures housings documentations is completed in a timely manager for submission to housing providers.
- Manages caseload in the absence of the Case Manager.
- Prepares and submits required reports and statistics in a timely manner.
- Prepares staff schedules and monitors payroll.
- Supervises client databases to ensure accuracy of client information.
- Evaluate staff work performance per agency policy and professional standards.
- Review disciplinary actions and administer performance reviews for social services staff.
- Develop staff training curriculum.
- Is on call to address emergency needs on a 24-hour basis.
- Establishes service linkages with community resources, both public and private.
- Develops tools and procedures to measure achievement and target goals.
- Assess improvements in service delivery proves. Identify, recommend and implement necessary changes with supervisor.
- Work with Administrative team, to develop funding proposals for existing and new services.
- Utilize and ensure compliance with the Quality Assurance program for Social Services.
- Work with IT team, ensure utilization and monitor client case tracking system.
- Responsible for monitoring client statistics and ensuring timely delivery of reports to Program Director.
- Responsible for the daily operation of client services and for developing a supportive environment for staff and consumers.
- Recommends and develops policies and procedures to enhance social services program performance.
- Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook.
- Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc.
- Minimum Required Education & Experience:
- Bachelor's Degree in Social work or related field
- Certification in First Aid, CPR
- Strong written and verbal communication skills
- Strong interpersonal skills and the ability to work independently or in a team setting
- Strong team building and coaching skills and resourcefulness.
- Strong computer skills
- Experience with homeless and mentally ill population.
- Preferred Education & Experience:
- Masters degree in clinical field (MSW preferred.
- 2 years related experience of clinical and supervisory experience.
- Previous work experience with homeless population, MICA, or Veterans community
- Foreign languages a pus
- Computer Skills:
- Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.)
- Language skills:
- Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees.
- Bilingual is preferred
-
Weill Cornell Medical College New York, United StatesTitle: SOC (Service Operations Analyst I) - Security · Location: 1300 York Avenue · Org Unit: IT Operations · Work Days: Mon-Fri (rotational on call) · Exemption Status: Exempt · Salary Range: $83, $93,600.00 · *As required under NYC Human Rights Law Int Salary range for th ...
-
Weill Cornell Medical College New York, United StatesTitle: SOC (Service Operations Analyst I) - Security Location: 1300 York AvenueOrg Unit: IT Operations Work Days: Mon-Fri (rotational on call)Exemption Status: Exempt Salary Range: $83, $93,600.00 *As required under NYC Human Rights Law Int Salary range for this role when Hired f ...
-
Cyber Threat Intelligence Analyst
1 day ago
NMG Technology Services Brooklyn, United States**Contract Role** · **SOC (Security Operations Center) Senior Threat Analyst (Nights / Weekends)** · **Night SOC Analyst Hours**: Night shifts will typically occur between the hours of 6:00 PM and 6:00 AM. The night SOC analyst position will include weekend shifts. The position r ...
-
Doyle Security Services New York, United States**Doyle Security Services, Inc. (DSS)** is seeking an experienced **Security Operation Center (SOC) Supervisor for Midtown Manhattan.** · **Pay Rate**: $ $24.00 /hr · **JOB SUMMARY**: · The Supervisor of SOC Operators enforces policies and ensures SOC protocols are carried out by ...
-
Security Operations Center Operator
1 week ago
MSG Entertainment Holdings, LLC New York, United States**Who are we hiring?** · **What will you do?** · - The SOC Operator is responsible for answering routine and emergency calls, monitoring alarms and video equipment including video alarms, door alarms, and duress alarms and provides general assistance to employees, vendors and gue ...
-
Security Operations Center
2 weeks ago
SECURITY USA INC. New York, United StatesSecurity USA, Inc. is a New York based security company with branches South Florida and New Jersey. Our original goal was addressing the unmet security needs of commercial, residential, institutional and individual. We use proven strategies to design reliable security programs ta ...
-
Security Operations Center
3 days ago
Apple Bank for Savings New York, United StatesHybrid/New York, NY · Pay Range: $80,000 - $100,000 · The Security Operations Center (SOC) Analyst, AT will work closely with Apple Bank's Managed Security Service Provider (MSSP). The success criteria of this role is contingent upon the Analyst's expertise in SIEM event correlat ...
-
SOC Operator
1 week ago
Alliance Building Services New York, United StatesSOC Operator (Security) · As a **Se**curity Operations Center Operator**, or **SOC Operator**, you monitor a variety of technologies including access control, video surveillance, and alarm systems to provide security service and threat elimination for industrial, business, or res ...
-
Oneit - SOC Analyst
1 week ago
WSP New York, United StatesWSP is a global consulting firm assisting public and private clients to plan, develop, design, construct, operate and maintain thousands of critical infrastructure projects around the world. · **Position Summary** · Under the guidance of the Manager SOC Tools, contribute to a tea ...
-
IT Support Specialist
1 week ago
Qrypt New York, United StatesQrypt's mission is to protect the world's data and restore privacy. Qrypt hardens cybersecurity and future-proofs encryption against quantum attacks by eliminating key transmission. Qrypt's unique technology independently generates symmetric keys at multiple endpoints for critica ...
-
SOC Analyst
2 weeks ago
Shoolin INC Newark, United States**Role: SOC Analyst** · **Location: Newark, CA (5 days a week onsite)** · **Duration: Contract** · We are currently seeking an IT Security Analyst who will be monitoring computer networks for security issues. · This person will also investigate cyber security incidents as well as ...
-
Direct Support Professional
1 day ago
Elwyn Newark, United StatesPay Rate: $24.26/hr · Full Time and Part Time shifts available · Since 1852, Elwyn has helped people with autism, intellectual, developmental, and behavioral challenges lead meaningful lives. As an internationally recognized nonprofit human services organization, we have always b ...
-
Security Partner
6 days ago
Meta New York, United StatesDo you love designing secure-by-default solutions and building security programs? Security Partners have a deep understanding of one or more areas of Meta's expanding portfolio and partner with engineering leaders to ensure that security is built-in from the get-go. Broadly, this ...
-
Data Center Technician 1
2 weeks ago
DataBank Newark, United StatesDataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, vetera ...
-
Security Architect
3 days ago
Worksighted Holland, United StatesAt Worksighted we are passionate about helping people do their best work. Worksighted has grown tremendously in the last few years as our ability to provide remote employment opportunities and technology support services have expanded across the country. We are looking to fill ma ...
-
Bus Analyst
3 days ago
EY New York, United States**Business Analyst - Strategy and Transactions (S&T) - Capital Transformation - Strategy & Operations - Cyber (Manager) (Multiple Positions), Ernst & Young U.S. LLP, New York, NY.** · Manage and motivate teams of professionals with diverse skills and backgrounds. Consistently del ...
-
Security Operations Specialist
1 week ago
The Metropolitan Museum of Art New York, United StatesAbout the Metropolitan Museum of Art · The Met presents over 5,000 years of art from around the world for everyone to experience and enjoy. The Museum lives in two iconic sites in New York City—The Met Fifth Avenue and The Met Cloisters. Millions of people also take part in The M ...
-
Google New York, United States**Minimum qualifications**: · - Bachelor's degree or equivalent practical experience. · - 10 years of experience in program or project management, specific to Risk, Compliance, and Security. · - 7 years of experience in a leadership role. · - Experience with audit compliance, ris ...
-
Cctv Specialist
1 week ago
Worldwide Flight Services Jamaica, United States**About WFS** · - Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and s ...
-
Operator, Security Operations Center
2 days ago
JFK International Air Terminal, LLC Jamaica, United States**Position Overview**:The Security Operations Center (SOC) Operator is responsible for the monitoring of all Terminal 4 security systems and equipment in the SOC including but not limited to cameras, alarms, radios, and security communications; tracking, reporting, and recording ...
Program Coordinator/Director Soc. Services - New York, United States - Highland Park Community Development Corp
Description
Job Description
Job DescriptionJob title: Director of Social Services
Reports to: Program Director
FLSA Status: Non-Exempt (Hourly) / Full Time
Date Issued: April 2021
POSITION SUMMARY:
The Social Services Director is responsible for supervision and staff development, program planning and development, and client services.
The essential functions of the job include, but are not limited to the duties listed in the job description.
DUTIES AND RESPONSIBILITIES:
PROGRAM PLANNING AND DEVELOPMENT
CLIENT SERVICES
Employee may be required to carry out additional duties as assigned by Supervisor.
ADDITIONAL JOB FUNCTIONS:
QUALIFICATIONS:
To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required.
