Project Manager - Issaquah, United States - JobRialto

Description

ISeries Infrastructure Project manager who has strong experience and knowledge in ISeries systems and worked in migration projects.

The candidate must possess excellent written and verbal communication skills with the ability to collaborate effectively with domain experts and technical experts in/across the team.

Roles:

The Project Manager is a senior position that plays a key role in supporting critical & complex project functions in a fast-paced environment.

This position is an exciting multi-faceted opportunity for candidates who are highly motivated to succeed, fast learners, influential, passionate about solving problems, and is a team player.

The individual will be accountable for leading multiple large, complex initiatives from ideation to implementation, partnering with cross-functional teams to ensure that the project delivers according to customer needs all while maintaining a constant focus toward continuous improvement.

Additional skills required are Hand on experience and knowledge of iSeries application structure, operating system, installation specifications, troubleshooting, problem determination and data restoration techniques.

Key Responsibilities:

This position is responsible for the following: Collaborate within a cross-functional team of stakeholders such as Senior Leaders, System Architects, and Operations teams.

Support the Project teams in solving issues and mitigating risks with effective strategies and collaboration.

Produce Project roadmaps and supporting documentation.

Active participation in problem analysis and resolution.

Prepare and present executive level presentations and communications.

Perform analysis of results and use data to derive conclusions.

Communicate analysis to key stakeholders using a clear approach and recommendation of valid solutions.

Represent the Customer/Client broader Project management community discussions and collaborative groups.

Recommends and implements policies, methodologies, tools, and processes for more effective project management.


Skills/Qualifications:
Strong communication skills Focus on metrics relevant to business growth and providing value to our customers.

Ability to perform structured qualitative and quantitative analysis Attention to detail and superior organization skills.

An ability to build relationships in all levels of the organization.

A Lean strategic thinker who values partnerships based on trust, sustainable throughput of value, innovation and relentless improvement.

An open mind to learn and adapt to improving the team every day Pro-active monitoring and maintenance of multiple iSeries servers and applications.

Manage the Risk and Security & Vulnerability remediation for iSeries in compliance to the security best practices.

Experience and
Education:

10+ years of project and project management experience in high growth, complex environment Bachelor's degree or equivalent required, Master's degree or equivalent preferred.

Certification through PMI or other recognized Project Management educational institute or equivalent preferred.

Customer-facing project management and team leadership experience is required Experience in managing iSeries AS400 operations.

System performance tuning, performance, and alert monitoring.

Experience in migration projects Experience or background in technology projects, including best practices implementation.

Experience or background in strategic enterprise-wide implementations including Change Management Other Knowledge.


Skills, Abilities or Certifications:
Expert communication skills with ability to distill and relay key information to executives.

Experience in the use of multiple methodologies, including but not limited to Agile, SAFe frameworks.

Hand on experience and knowledge of iSeries application structure, operating system, installation specifications, troubleshooting, problem determination and data restoration techniques.

Mature and strong leadership skill to lead both technical and service operation management.
Enthusiastic and a strong desire to learn, quick leaner to adopt to fast changing environment. Organized and detail oriented.

Ability to apply knowledge into practical support, identified and resolve potential pitfall upfront to avoid costly rework and service impact.

Strong ability in handling multiple tasks stream, ability to priority critical / important task.

Ability to perform troubleshooting with multiple technical team.

Formal IBM iSeries training and/or IBM certification preferred Strong knowledge of project management methodologies, techniques, and tools required.

Ability to prioritize multiple assignments and projects, ability to work independently and maintain self-motivation, strong interpersonal skills, and oral and written communication skills required.

Knowledge of industry technologies preferred


Expectations from this role:

Proficiency:

Perform end-to-end management of a single project or deliverable based model; by delivering the agreed scope, within the agreed timeline and cost.

Ensure the success and acceptance criteria of the project are met, enhancing customer satisfaction.


Outcomes:
Identify key stakeholders ensuring establishment and maintaining positive business relationships among stakeholders (internal or external).

Maintain regular communication with customer; addressing needs through empathy with their environment.

Define activities, responsibilities, critical milestones, resources, skills needs, interfaces and budget.

Optimize costs and time utilisation, minimize waste and deliver projects on time, on budget as per the contract and agreed scope, with a high quality result.

Anticipate all possible risk manage them by applying the suitable risk management strategy; while developing contingency plans.

Implement the governance model defined for similar projects.

Track and reports project KPIs and analyze project health.

Effective implementation of software delivery methodologies to improve project KPIs.

Adopt and build software engineering best practices which can be leveraged by other teams.


Typical performance measures:
Sprint velocity/team productivity.

Planned schedule vs actual.

Planned effort vs actual.

Planned cost vs actual.

Retention.

Requirement stability and effectiveness of scope change management.

Product quality (rework effort, defect density, defect leakage in various phases and number of rejected defects).

Risk management index.

Adoption of reusable components and artefacts.

Customer satisfaction.


Performance Areas:

Scope Management:
Conduct requirements analysis, requirements elicitation, scope control and prioritization based on customer needs and scope change management.

Drive the creation of common standards such as design documents, traceability matrix, bridge documents, analysis methodologies and solution artefacts.

Partner with the customer to define their requirements; elicit requirements from solution envisioning workshop.

Conduct impact analysis of any scope changes across phases and negotiate with the customer for scope prioritization.


Estimation and Resource Planning:

Consolidate estimates at a solution level, evaluate risks and validate estimates from a technical standpoint, with assumptions, scope and boundaries defined.

Review and validate estimates across service lines.

Conduct resource planning (pyramid, people development) at a project level based on project requirements.

Conduct impact analysis for changes and analyze corresponding impact to overall estimates and resource loading.

Identify the different roles and skills for each role, considering the constraints, pre-requisites and other project specific KPIs.


Project/ Schedule Management:
Plan and manage multiple small projects/ modules as defined within Client.

Identify risks and mitigation strategies and implement the same to manage simple, small projects/ modules.

Anticipate items that cause schedule delays, schedule dependencies and manage them following the proper risk management plan.

Identify options to fast track the schedule and plans to implement the same.

Estimate the work, plan and track the activities closely and report the progress on a regular basis.


Risk/Issue management:
Proactively identify any dependencies that might impact the project KPIs.

Obtain agreement with dependency owners and closely track them on the plan.

Identify and closely track the risks in the project and follow escalation path.

Document the risks and issues in the project, communicate them to all relevant stakeholders and closely track the impact.


Stakeholder Management:
Identify the internal and external stakeholders on the project.

Define the RACIA chart and communicate the roles/responsibilities to the stakeholders.

Define the communication plan and implement the same.


Test and Defect Management:
Support system integration testing (functional / technical).

Review/mentor team during test execution.

Support defining the test strategy and scenarios.

Understand the business impact of defects.

Prioritize the defects based on their criticality and severity.

Participate in defect triage meetings.

Identify and analyse root cause of defects.

Interpret the results.

Software Development Process Tools & Techniques:

Define/adopt the right tooling strategy for the project.

Independently guide the team to develop efficient and high-quality work products.

Meet project goals, ensure process compliance and mentor the team.


Governance:
Tailor organization's quality guidelines and benchmarks to meet specific project quality requirements and processes.


Domain / Industry Knowledge:
Understand how the proposed solution meets client requirements.


Technology Concepts:
Understand customer's technology landscape.

Map business requirements to technology requirements.

Set expectations with the customer.

Leverage that knowledge in day-to-day work or in upgrading skills of the team.

Account Management Processes and Tools:
Work under the guidance of the account manager to drive the account management KPIs relevant for the project.

Collaborate with other projects and enabling functions to deliver value to Client and to the customer in terms of ideas, automation, etc.

Solution Structuring:
Present the proposed solution to customer highlighting the solution benefits.

Understand the end in mind and the relevance of win themes.

Carve out simple solution / POC to build confident in the solution.


Self-Development and Organizational initiatives:
Review other project artefacts and assess the health of the same.

Actively participate in forums like PM forums and share best practices and learnings from own projects.

Adopt learnings and reusable methodologies/tools from other projects to improve productivity and quality.


Team Development:

Implement a framework to assess the skill level of the team and work with the team to define a skill enhancement plan.

Nurture the innovation potential within the team.

Provide feedback and eEnable the team to perform independently and grow.


Skill Examples:
Impact and Influence.

Identify project risks and define action plans to manage.

Define a project plan by breaking it down into individual project tasks.

Communicate project progress to all relevant parties reporting on topics such as, schedule achievements, quality control, risk avoidance and changes to project specifications.

Delegate tasks and manage team member contributions appropriately.

Assess the project heath using quantitative measures and change the course of action as needed.


Knowledge Examples:
Technologies to be implemented within the project.

Structured project management methodologies (e.g. agile techniques).

Estimation techniques.

Metrics analysis and quantitative management.

Root cause analysis.

People management including goal setting, growth aspects and coaching.


Education:
Bachelors Degree


Certification:
IBM certification


Additional client information:
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