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Analyst Relations Manager
2 weeks ago
Publicis Sapient Chicago, United StatesPublicis Sapient is seeking an experienced Analyst Relations Manager to join our dynamic and high performing Global Analyst Relations team. As a vital member of our team, you will play a key role in managing and enhancing our relationships with industry analysts, driving brand aw ...
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Senior Manager, Analyst Relations
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Epsilon Data Interactive, Inc. Chicago, United StatesSenior Manager, Analyst Relations & Industry Relations · 35 West Wacker Drive, Chicago, IL, 60601, USA · The · Senior · Manager of Analyst & Industry Relations · will serve as the liaison between Epsilon and industry analysts, associations and experts to maximize exposure, v ...
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Analyst, Investor Relations
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Monroe Capital LLC Chicago, United States: · Monroe Capital ("Monroe") is seeking an energetic person with strong written and oral communication skills, strong interpersonal skills and analytic ability to join Monroe Capital in our Chicago office as we continue to grow and expand our business. All activities of the role ...
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Senior Investor Relations Analyst
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Waterton Chicago, United StatesWaterton Corporate Office · 222 S Riverside Plz · Chicago, IL 60606, USA · Description · About Waterton · Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and management firm it is today. ...
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Senior Investor Relations Analyst
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Senior Manager, Analyst Relations
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Epsilon Data Interactive, Inc. Chicago, United StatesSenior Manager, Analyst Relations & Industry Relations · 35 West Wacker Drive, Chicago, IL, 60601, USA · The · Senior · Manager of Analyst & Industry Relations · will serve as the liaison between Epsilon and industry analysts, associations and experts to maximize exposure, v ...
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Investor Relations Analyst, 50 South
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Data Analyst Commercial Relations
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Senior Analyst
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United Airlines Chicago, United States· There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means ...
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IAM or PAM Data Analyst
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Senior Compensation Analyst
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Truity Partners Chicago, United StatesOur client is a global, prestigious professional services company looking to add a Compensation Analyst to their growing team. This is a highly visible to leadership and includes global exposure. There is opportunity for growth and advancement. They are open to hiring at the Staf ...
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Lead Software Engineer
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Financial Engineer
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HTAA Holdings LLC Chicago, United StatesDesign and support automated, quantitative-driven stock, option, and futures trading systems. Continually design, test, evaluate and monitor the implementation and performance of existing and new systems. Manage risk and trade portfolio of index, single name equity, and ETF optio ...
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Head of Risk Engineering
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Associate Marketing Analyst
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Business Analyst
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Chargeback Analyst
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SAP EWM Analyst
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Insights Analyst
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Valuations Analyst/Associate
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Harmer Chicago, United StatesHarmer is partnering with a large Private Equity firm on a Valuation Analyst/Associate search. · The position will be directly responsible for helping value the firm's investments and serve supporting roles for portfolio company monitoring and investor relations. Assist in the qu ...
Customer Relations Analyst - Chicago, United States - Trustwave
Description
Trustwave helps businesses fight cybercrime, protect data and reduce security risk.With cloud and managed security services, integrated technologies and a team of security experts, ethical hackers and researchers, Trustwave enables businesses to transform the way they manage their information security and compliance programs.
Trustwave delivers automated, efficient and cost-effective threat, vulnerability and compliance management. Trustwave is headquartered in Chicago, with customers in 96 countries. For more information about Trustwave, visit.
The Customer Relations Analyst is a member of the WW Sales and Delivery Operations area and responsible for coordinating the timely processing of OCRs (Order Change Requests).
These requests are submitted by Sales and Finance teams, and include billing updates, credit adjustments, service transfers, product deactivations and scope changes.
Responsibilities:
Ensures accuracy of the detailed requests, obtains approvals to proceed, engages impacted teams, tracks the progress.
Manage tasks in assigned queues
Escalates to senior management as needed and update stakeholders
Confirm completion of work using quality assurance checks and resolves OCRs
Experience:
Microsoft Office Suite
CRM (preferably ) experiences
Well organized, with keen ability to multi-tasking
Customer focused, attention to details and quality driven
Excellent written and verbal communications
Disciplined, self-motivated and team oriented
Desired
Experience:
Familiar with cyber security industry
Knowledgeable of Trustkeeper Portal, RT (Request Tracker) and SCMS (SecureConnect)
Education:
We prefer college-educated applicants, but at minimum, high school diploma or equivalent is required for employment.
Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
To All Agencies:
Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave's policy is to only accept resumes from agencies via the Trustwave Agency Portal.
Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team.
Any resume submitted outside of this process will be deemed the sole property of Trustwave and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.
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