Rep Customer Service I - Longmeadow, United States - Donaldson

Donaldson
Donaldson
Verified Company
Longmeadow, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Donaldson is committed to solving the world's most complex filtration challenges. Together, we make cool things.

As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world.

Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.


RESPONSIBILITIES:

  • Process, monitor and follow up customers' purchasing order
  • Ensure effective service and administrative support for the assigned customers
  • Provide delivery commitment to customers and follow up on order activity to alert customer and sales team in case of discrepancies
  • Handle new customer and supplier requests creation, and local purchasing tasks, manage invoice creation and corrections and return of the material activities
  • Establish key communication link between customer and internal departments (sales, logistics, finance, production) to keep all involved parties aware of customer activities
Qualifications & Job Requirements

  • Higher education with an administrative and/or commercial orientation
  • 23 years of experience in administration/customer service/logistics
  • Working knowledge of MS Office packages. Knowledge of Oracle R12 is an asset
  • Strong communication and administration skills, fast learner and a team player
  • Flexibility, ability to multitask, to manage time and to adopt to changes
  • Understanding and following the company values and principles
  • Proactive attitude (initiative to contact customers), ability to take a decision when necessar


Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

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