- Utilize MRP tools and other resources proactively to maintain balanced inventory levels and prevent shortages or excess stock.
- Implement and optimize inventory and material management strategies, including setting inventory targets, analyzing costs, and identifying cost-saving opportunities.
- Evaluate purchasing options, calculate total costs, and explore ways to reduce expenses by consolidating orders, seeking alternative suppliers, and adjusting networks.
- Conduct root-cause analysis for supply chain discrepancies and develop action plans to prevent their recurrence. Address out-of-stock situations promptly and recommend solutions.
- Manage inventory obsolescence effectively to minimize aged stock and potential write-offs.
- Regularly review and update inventory parameters and safety stock levels.
- Track and compare metrics against set targets on a weekly/monthly basis.
- Handle customer orders through various channels ensuring timely processing and delivery.
- Maintain positive and responsive communication with customers to enhance their overall experience.
- Provide accurate information on order status and product inquiries to customers.
- Manage customer returns following established guidelines and work closely with the Credit Department.
- Ensure accuracy of customer data in the ERP system.
- Collaborate with Sales Representatives and Supply Planning teams to exceed customer service expectations.
- Coordinate with transportation partners to secure scheduled loads efficiently.
- Hold a Bachelor's Degree in Supply Chain Management, Business Administration, Finance, or a related field.
- Minimum of 3 years of experience in customer service/supply chain, preferably in a manufacturing setting.
- Proficiency in working with ERP systems in a production environment.
- Strong problem-solving, project management, and analytical skills.
- Ability to thrive in a complex and ambiguous environment.
- Demonstrated commitment to process improvement and root cause analysis.
- Capable of working both independently and collaboratively in a fast-paced setting.
- Excellent multitasking abilities with a keen focus on customer satisfaction.
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Supply Chain Planner - Roswell, United States - Arclin
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Description
Supply Chain Planner (Evergreen), Roswell, GAArclin USA is currently looking for a talented professional to join as a Supply Chain Planner at our Roswell, GA facility. Reporting directly to the Supply Chain Manager, this role plays a critical part in the end-to-end planning process. The responsibilities of the position involve Inventory Management, Supply Planning, Demand Planning, and Production Planning. The ideal candidate will work collaboratively with manufacturing, distribution, supply planning, and sales teams to ensure the seamless achievement of customer satisfaction goals.
Key Responsibilities of the Supply Chain Planner Role: