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    Medical Receptionist - Southfield, United States - Retina Consultants of Michigan

    Retina Consultants of Michigan
    Retina Consultants of Michigan Southfield, United States

    3 weeks ago

    Default job background
    Description
    Greet patients as they arrive and leave our clinic in a friendly manner.

    The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed.


    Schedule:
    M-F 7:30am -9am start time variable

    • 8 1/2 hour days with 1/2 hour lunch
    What you will be doing

    Greet and check in patients in a friendly, courteous, and professional manner.
    Accurately enter/update/verify insurance information and patient demographics and work with several medical computer programs.
    Completes patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration.
    Prepares paperwork for patient visits.
    Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution.
    Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes.
    Acts as a liaison between patients, guests, back office staff and providers.
    Reconciles cash against daily charge and cash reports.
    Schedule and confirm patient appointments as needed.
    Create, distribute, and file new patient charts/medical records.
    Perform clerical tasks such as copying, sorting, scanning, and faxing.

    Properly check out patients, including collecting appropriate co-pays, past due balances, and fees; ensuring proper completion of all forms; updating medical records as needed, etc.

    Keep the front desk area and waiting room clean and tidy and re-stock with necessary supplies

    Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook.

    Perform any other duties as assigned

    What you know

    Required
    High school diploma or GED
    Strong verbal and written communication skills

    Desire
    Telephone operator or high call volume experience
    Entry Level

    BSM Consulting :
    New Employee Orientation
    1st Health Compliance Training (as required)

    What you will receive

    Competitive wages
    Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
    Generous paid time off (PTO) program
    Seven (7) company paid holidays
    401(k) retirement plan with company match
    An organization focused on People, Passion, Purpose and Progress
    Inspirational culture

    About Retina Consultants of Michigan

    Midwest Vision Partners was founded in 2019 to build a premier eye care platform in partnership with Alpine Investors, a San Francisco-based private equity firm.

    Alpine is a strong supporter of MVP, given their PeopleFirstTM philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels.


    Headquartered in Chicago, our mission is to provide world-class support to ophthalmologists and optometrists, enabling them to focus on improving patients' vision to help people live their best lives.

    Today, MVP's network consists of 16 practices, 125 physicians, and roughly 1500 employees providing medical and surgical eyecare services at over 60 locations throughout the Midwest.

    We strive to be the premier provider of eyecare in the Midwest through a culture of collaboration and excellence.% % %%admin%%
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