- Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Speak using clear and professional language; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees.
- Comply with quality assurance standards.
- Stand, sit, or walk for an extended period of time.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Attention to customer service with a professional and pleasant personality.
- Available to work a flexible schedule including evenings, weekends, and holidays.
- Perform other reasonable job duties as requested by Supervisors.
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Service Express Agent
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Marriott Hotels & Resorts Lahaina, United StatesAnswer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the ap Agent, Service, Retail, Hotel ...
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Guest Services Agent
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Marriott Vacations Worldwide Lahaina, United States$1500 SIGN ON BONUS · This bonus is for new hires. Internal candidates, college programs, rehires and managers are excluded. Payments are in $500 increments at 90, 180 and 360 days, paid on the following paycheck. · **JOB SUMMARY** · **PAY:** $28.84/HOUR · Do you pride yourself o ...
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Service Express Agent
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Marriott International Inc Lahaina, United StatesAdditional Information PBX Operator, Pay: $25.11/hour · Job Number · Job Category Rooms & Guest Services Operations · Location The Westin Maui Resort & Spa Ka'anapali, 2365 Kaanapali Parkway, Lahaina, Hawaii, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? ...
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Service Express Agent
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Marriott Lahaina, United StatesMarriott Hotels Kaanapali Parkway [Guest Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound Marriott gets to know thousands of people every day, but they want to know you. They are offering the opport ...
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Service Express Agent
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Marriott Lahaina, United States**Additional Information** Pay: $25.56/hour, Overnight Shift, PBX Operator · **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The Westin Maui Resort & Spa Ka'anapali, 2365 Kaanapali Parkway, Lahaina, Hawaii, United States · **Schedule** Full-Tim ...
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Guest Services Agent
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Marriott Vacations Worldwide Lahaina, United StatesAre you ready to grow your dream career and become part of our ohana? Aqua-Aston Hospitality is an operating business of Marriott Vacations Worldwide Corporation, a world premier organization with resorts in destinations around the globe. Join our team and help us create exceptio ...
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Guest Services Agent
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Hyatt Vacation Club at Ka'anapali Beach Lahaina, United States Full time· Pay: $31.22 / hour · Job Summary · Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment? · If so, the Front Office at Marr ...
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Night Guest Services Agent
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Highgate Hotels Lahaina, United States Full timeNight Guest Service Agent provides quality guest service to all our guests especially the late arrival guests; Performs both guest service agent and PBX operator duties as required; Closes the End-of-day process for Food and Beverage Point of Sale (P Guest Service, Guest, Agent, ...
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Night Guest Services Agent
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Royal Lahaina Resort Lahaina, United States Full timeCompensation Type: · Hourly · Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Fr ...
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Guest Service Agent-Hotel
6 days ago
Marriott Vacations Worldwide Lahaina, HI, United States Part timeAre you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that ...
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Part-Time Guest Services Agent
2 days ago
Marriott Vacations Worldwide Lahaina, United States Part timeAre you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that ...
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Guest Service Agent
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Guest Service Agent (Bell Attendant) - On Call Hawaii, United StatesOVERVIEW/BASIC FUNCTION: · Assist guests upon arrival with their vehicles and luggage. Escort guests to their rooms and inform them of all resort services and facilities. Responsible for attending to immediate needs of each guest upon arrival and follow through attention througho ...
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OGG Airport- Customer Service Agent
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Southern Airways Corporation Kahului, United StatesAre you ready to take your career to new heights? Join Southern Airways, the biggest little airline in the industry, and be part of a dynamic, fast-paced environment where your excellent customer service skills will shine As a wholly-owned subsidiary of Surf Air Mobility, we prov ...
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front desk supervisor
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Outrigger Enterprises Group Lahaina, HI , USA, United StatesIt's fun to work in a company where people truly BELIEVE in what they're doing · Job Description: · Work in a company where people truly believe in what they're doing. At OUTRIGGER Resorts & Hotels, we look for people who embrace the cultures and communities where they live. Most ...
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Front Desk Representative
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Thechateaulakelaquinta Lahaina, United States** Position Description** · **Front Desk Representative** Location **Sands of Kahana** City/State **Lahaina, HI** **Job Brief** · As a Front Desk Agent, you are the first impression to our guests and will provide superior hospitality, customer service and a welcoming Aloha. · ...
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Agent's Assistant
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MARK ZION - State Farm Agent Lahaina, United StatesJob Description · Job DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only Sta ...
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Front Desk Supervisor
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Temporary Sales Associate- TOMMY HILFIGER
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Tommy Hilfiger Lahaina, United States**Temporary Sales Associate- TOMMY HILFIGER - Friends and Family** · Lahaina, Hawaii, United States of America Other R25806 ** Share this Opportunity** · Shares in the overall responsibility for generating maximum sales potential through upholding high customer service standard ...
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Customer Service Representative
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Account Manager
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Guest Services Agent - Lahaina, United States - Marriott Vacations Worldwide
Description
JOB STATUS: Casual/On-Call
PAY: $31.22/HOUR
JOB SUMMARY
Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment?
If so, the Front Office at Marriott Vacations Worldwide might be the place for you You will have the opportunity to welcome our Owners and guests home, while experiencing our dedication to the well-being of our associates.
As a Guest Service Associate, you will be interacting directly with Owners and guests from the time they arrive on property until they depart.
In addition, your responsibilities include, but are not limited to, processing all guest arrivals and departures, and providing accurate information about the resort and surrounding area while delivering a personalized vacation experience for each Owner and guest.
CORE WORK ACTIVITIES