- Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Speak using clear and professional language; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees.
- Comply with quality assurance standards.
- Stand, sit, or walk for an extended period of time.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Attention to customer service with a professional and pleasant personality.
- Available to work a flexible schedule including evenings, weekends, and holidays.
- Perform other reasonable job duties as requested by Supervisors.
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free-classifieds-usa Lahaina, United States Full time****Guest Service Agent - Full-Time - starts at $23.02 per hour - Sheraton Hotels **** · Price: Check with seller · Published date: August 13, :07 · Modified date: August 13, 2021 · + Lahaina, Hawaii, United States · Advertisement · Live Fully at Marriott International #1 L ...
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Service Express Agent
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Guest Services Agent
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Marriott International Inc Lahaina, United StatesJob Description · POSITION SUMMARY · Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls t ...
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Service Express Agent
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Guest Services Agent - Lahaina, United States - Marriott Vacations Worldwide
Description
Are you ready to grow your dream career and become part of our ohana? Aqua-Aston Hospitality is an operating business of Marriott Vacations Worldwide Corporation, a world premier organization with resorts in destinations around the globe. Join our team and help us create exceptional vacation experiences for our guests
$1500 SIGN ON BONUS
This bonus is for new hires. Internal candidates, college programs, rehires and managers are excluded. Payments are in $500 increments at 90, 180 and 360 days, paid on the following paycheck.
JOB SUMMARY
PAY: $28.84/HOUR
Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment?
If so, the Front Office might be the place for you You will have the opportunity to welcome our guests, while experiencing our dedication to the well-being of our associates.
As a Guest Service Associate, you will be interacting directly with guests from the time they arrive on property until they depart. In addition, your responsibilities include, but are not limited to, processing all guest arrivals and departures, and providing accurate information about the resort and surrounding area while delivering a personalized vacation experience for each guest.
CORE WORK ACTIVITIES