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    patient services specialist - Lubbock, TX , USA, United States - Providence Health & Services

    Providence Health & Services background
    Description
    This is a combined posting for an Associate Patient Services Specialist, Patient Services Specialist and Senior Patient Services Specialist. The requirements of each role are listed below under each associated title. Consideration for each role will be based on qualifications. If you have the qualifications of any one of these three positions, we encourage you to apply.

    Providence caregivers are not simply valued - they're invaluable.

    Join our team at Covenant Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect.

    Your voice matters here, because we know that to inspire and retain the best people, we must empower them.


    The Associate Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service.

    This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration. In addition, this individual is responsible for miscellaneous client service activities including valuables collection and providing basic customer service.

    The Associate Patient Access Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters.


    The Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions.

    This individual completes the registration for unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service.

    This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. In addition, this individual is responsible for miscellaneous client service activities including valuables collection and providing basic customer service. The Patient Access Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters.

    The Senior Patient Access Representative has a clear understanding and knowledge of all functions performed by Patient Access. They are responsible for but not limited to assisting patients during the registration process for scheduled and unscheduled visits.

    This individual has the knowledge to complete the registration process by collecting accurate demographic information, insurance information, obtain prior authorizations as needed, insurance notifications, complete the financial clearance and collect patient liability (if known) before or at the time of service.

    In addition, this individual is responsible for miscellaneous client service activities including valuables collection and providing basic customer service.

    The Senior Patient Access Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters.

    The Senior Patient Access Representative should serve as a functional expert for department peers.

    Associate Patient Services Specialist


    Preferred qualifications:

    • 2 years of Registration experience
    • Experience with Epic system
    Associate

    Patient Services Specialist, Salary Range:
    Texas, Mexico


    Min:
    $13.39, Max: $20.46

    Patient Services Specialist


    Required qualifications:

    • 1 year of healthcare experience within Patient Access of Business office setting. Experience with insurance eligibility systems.

    Preferred qualifications:

    • Associate's degree in Healthcare or Business Administration.
    • 1 year of knowledge of Epic Applications

    Patient Services Specialist, Salary Range:
    Texas, Mexico


    Min:
    $14.51, Max: $22.17

    Senior Patient Services Specialist


    Required qualifications:

    • 5 years of Healthcare experience within Patient Access or Business office setting

    Preferred qualifications:

    • Associate's Degree
    • Bachelor's Degree Healthcare or Business Administration. Or equivalent educ/experience
    Certification as a Certified Revenue Cycle Representative (CRCR) by the Healthcare Financial Management Association (HFMA), or related certification.

    Senior

    Patient Services Specialist, Salary Range:
    Texas, Mexico


    Min:
    $15.82, Max: $24.68

    Why Join Providence?


    Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.

    We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.



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