- Customer Technical Support – providing remote and onsite support to our existing client base in cooperation with the operations and support center. Assist our operations center with coordinating who on your team to send where as needed.
- Project implementation – once a customer purchases a system, you need to manage the implementation of the project. You need to be technically comfortable with managing server installations, workstation deployments, installation of software and network systems. Additionally, you need to be mechanically inclined. We hang mounts, TV's, run cabling, install xray machines, and a variety of other mechanical tasks that aren't considered "classic IT". If you're looking to sit in a server room and push buttons, this isn't for you. If you're looking to integrate IT into a business and make it look awesome – you could be a fit.
- Assisting the sales team – Everyone on our team helps the sales team by being "on the lookout" for new sales opportunities. Maybe you're in an office that has hardware that should be refreshed. Maybe you're onsite at an office that is currently not managed. These are opportunities to make the sales rep in the area aware of, so that they can pursue these clients.
- Be accountable with your time – all time and activities should be clearly logged in our CRM system.
- Willingness and ability to travel to different client offices daily
- Understanding of Windows based networks including servers, workstations, and core networking concepts
- Understanding of routers, switches, firewalls, and other basic networking equipment, specifically related to installation and troubleshooting.
- Understanding of printers, scanners, and other standard IT peripherals, specifically related to installation and troubleshooting.
- Excellent verbal and written communication skills
- Ability to maintain professionalism in challenging situations
- Excellent organizational skills
- Ability to work in a fast-paced environment independently and meet aggressive deadlines
- Ability to work independently, self-starter
- Ability to work with technical teams and internal teams to ensure client success
- Experience with Microsoft Office
- Experience with ConnectWise, Ninja RMM, Screen Connect
- Salary reflective of experience, skillset, and value brought to the organization
- Great growth opportunities based on performance
- Paid holidays and personal time off
- Monthly vehicle allowance
- Monthly cell phone allowance
- Travel expense account including meals, gas, and other travel expenses as needed
- Medical, Dental, and Vision Coverage Available
- Company paid short term and long term disability insurance
- Corporate card for approved expenses including travel
- Portable computer running Windows 10 or newer, with an i3 or faster processor, 8gb of RAM with a docking solution that allows for dual monitors when working from home, and sufficient battery life for working at client offices.
- Android, iPhone, or Windows phone with adequate voice and data allowances.
- High speed internet connection at your home office.
- A quiet, distraction free home office.
- A working, reliable vehicle that can transport you to and from office locations
-
Fire Systems Technician
2 weeks ago
J. F. Ahern Chicago, United StatesLooking to join one of the best mechanical and fire protection contractors in the United States? Join our team Ahern has an exciting opportunity for a Fire Systems Technician (Fire Alarm Technician) located in Chicago, IL. We consistently rank as one of the top specialty contract ...
-
Martin Mack Fire & Safety Equipment Chicago, United StatesJob Description · Job DescriptionPortables Fire equipment, Restaurant/Suppression Service Technician: · MARTIN MACK FIRE & SAFETY EQUIPMENT is looking to hire experienced (willing to train) Portable fire equipment & Restaurant/Suppression service technicians. · Service Technician ...
-
IT system technician
1 week ago
Infinity Enterprises Rolling Meadows, United StatesRolling Meadows is an independent service company for professional IT infrastructure, founded in 1981. The SanData IT Group is a financially stable company with continuous growth. In 2022, we were able to satisfy our customers with expertise and experience, attract qualified empl ...
-
Field Technician, Systems Trainer
2 weeks ago
VG Installation LLC Chicago, United States**Job Title**: Field Technician, Systems Trainer · **Company Background**: · After working for a Hotel keycard conglomerate for ten years, I founded VGI Tech · Solutions. Our company does contract work for ASSA Abloy, the global leader in the door lock solutions. We have been gro ...
-
Technician-Systems - III
2 weeks ago
Apex Systems Hickory Hills, United States ContractJob#: · Job Description: · Apex Systems is looking to hire a Systems Technician for one of our top Telecommunications clients in the Hickory Hills, IL area This will be an onsite position and will be a long term open ended contract working a standard Monday-Friday first shift. ...
-
Radiant Innovations Lemont, United StatesThe German Railway is one of the most diverse employers in Germany. Every year, we are looking for over 5,000 apprentices in 50 different professions who want to grow and improve with us. We are currently seeking candidates for a 3-year apprenticeship as an IT system electronics ...
-
Field Service Technician II – IT Cooling Systems
2 weeks ago
Careerbuilder-US Chicago, United States· POSITION SUMMARY · Perform service support activities, troubleshoot, and repair IT Cooling products and electro-mechanical equipment for the Critical Power Solutions Division (CPSD). Schedule technical sales or service support for customers. · ESSENTIAL FUNCTIONSPerform on-sit ...
-
Technician-Systems - III
2 weeks ago
Apex Systems Hickory Hills, United StatesJob#: · Job Description: · Apex Systems is looking to hire a Systems Technician for one of our top Telecommunications clients in the Hickory Hills, IL area This will be an onsite position and will be a long term open ended contract working a standard Monday-Friday first shift. I ...
-
Junior System Technician
2 weeks ago
ConvergeOne Evanston, United StatesC1 Company Overview · C1: 1 Contact, 1 Connection, 1 Choice · C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks ...
-
Careerbuilder-US Chicago, United States· POSITION SUMMARY · Perform service support activities, troubleshoot, and repair IT Cooling products and electro-mechanical equipment for the Critical Power Solutions Division (CPSD). Schedule technical sales or service support for customers. · ESSENTIAL FUNCTIONS Perform on- ...
-
Fire Alarm Systems Technician
1 week ago
Siemens Industry, Inc. Rolling Meadows, United States PermanentHere at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation We know that the only way a business thriv ...
-
Electronic Systems Technician
2 days ago
Federal Signal University Park, United StatesEssential Job Duties and Responsibilities: · Assists and trains other technicians in solving technical problems such as diagnosing component and equipment issues related to ANS products. · Assists with production systems test and repair as needed. · Works with engineers to prep ...
-
Systems Technician
1 week ago
Collabera Hickory Hills, United StatesHome · Search Jobs · Job Description · Systems Technician · Contract: Hickory Hills, Illinois, US · Salary: $34.00 Per Hour · Job Code: · End Date: · Days Left: 25 days, 3 hours left · Apply · Job Title: System Engineer · Duration: 12 months · Location: Elgin, IL, USA & ...
-
Systems Technician
2 weeks ago
Collabera Hickory Hills, United StatesHome · Search Jobs · Job Description · Systems Technician · Contract: Hickory Hills, Illinois, US · Salary: $34.00 Per Hour · Job Code: · End Date: · Days Left: 27 days, 3 hours left · Apply · Job Title: System Engineer · Duration: 12 months · Location: Elgin, IL, USA & ...
-
Systems Technician
1 week ago
Collabera Hickory Hills, United StatesHome · Search Jobs · Job Description · Systems Technician · Contract: Hickory Hills, Illinois, US · Salary: $34.00 Per Hour · Job Code: · End Date: · Days Left: 26 days, 3 hours left · Apply · Job Title: System Engineer · Duration: 12 months · Location: Elgin, IL, USA & ...
-
Systems Technician
1 week ago
Collabera Hickory Hills, United StatesHome · Search Jobs · Job Description · Systems Technician · Contract: Hickory Hills, Illinois, US · Salary: $34.00 Per Hour · Job Code: · End Date: · Days Left: 23 days, 3 hours left · Apply · Job Title: System Engineer · Duration: 12 months · Location: Elgin, IL, USA & ...
-
Systems Technician
2 weeks ago
Insight Enterprises, Inc. Hanover Park, United StatesRequisition Number: 96815 · Insight Enterprises is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. With a 35-year foundation in hardware and software supply chain augmenting our deep expertise in ...
-
Systems Technician
3 weeks ago
Prairie State College Chicago Heights, United StatesPosting Details · Posting Details · Posting Number · H0414P · Classification · Part-Time · Position Number · Position Title · Systems Technician · Status of Position · Part-Time · FLSA · Non Exempt · Position Summary · Performs varied skilled tasks to implement and maintain the ...
-
Surveillance Systems Technician Supervisor
4 weeks ago
Wind Creek Hospitality East Hazel Crest, United States· Job Overview: · The Surveillance Systems Technician Supervisor is responsible for the installation of all upgrades and service packs; maintenance of security and operational needs of all network servers, switches routers and related paraphernalia. This is an on-call position a ...
-
Technician-Systems - III
5 days ago
Innova Solutions Elgin, IL, United StatesInnova Solutions is immediately hiring for a Technician-Systems - III · Position type: Contract · Duration: Long term contract · Location: Hickory Hills, IL & Elgin, IL · AS a Systems Technician you will be: · Responsible for building provisioning of routers in a complex network ...
Information Systems Technician - Chicago, United States - Advantage Technologies
Description
Job Description
Job DescriptionAdvantage Technologies: Information Systems Technician (Field)
Position Outline: A Field Engineer is the front lines for providing onsite computer network installation, management, and support to our client base. You will be installing servers, workstations, cabling, mounts, backup systems, digital imaging software packages, and the other items necessary for our clients to effectively utilize technology in their business. You will also be responsible for providing field and remote support as needed, working in cooperation with our operations center. You don't report to an office each day, you work from home for support and go directly to client sites for onsite service. If you enjoy working in different offices and changes in scenery, this is a great opportunity.
About the Company: Advantage Technologies ) is pretty much one of the coolest places to work in the world. We treat our people like partners, and everyone pulls together to build our team. No gossip, no backstabbing. We really care about our people, and it shows. AdvantageTechnologies provides computer hardware, software, security, and networking infrastructure to small business, particularly focusing on professional service organizations (dentists, doctors, engineering companies, insurance agencies, CPA firms, etc). We provide the servers, workstations, cabling, management and integration services to keep our clients serving their clients. We deliver Hassle Free IT.
Key Responsibilities: The Network Engineer works on the regional team serving clients, and plays a critical role. This position is divided into the following key responsibility areas:
Desired Skills and Experience:
Compensation Plan: The position is salary plus benefits, profit sharing, retirement plan, and an expense account. The salary is evaluated each year at your annual review, and there are great growth opportunities with our team. Compensation includes:
Advancement Opportunity: The Field Engineer is a great opening opportunity in the operations team. The next position would be a Senior Engineer. As the customer base grows, we make it a policy to promote from within, given that individuals have demonstrated the ability to handle that level of leadership.
Employee Supplied Items: You will be responsible for supplying the following:
Probationary Period: The first 90 days of employment is considered to be probationary and a training period. The probationary period will be considered complete (possibly ahead of 90 days), if the individual can demonstrate satisfactory results in the key responsibility areas listed above.
Job Type: Full-time
Pay: $40, $50,000.00 per year
Company DescriptionAdvantage Technologies empowers small businesses to focus on those they serve. Our mission of Hassle-Free IT is delivered through simple, secure, stable and supported technology solutions. We provide services that exceed expectations and will move mountains to make our client's experience with us better than anyone else. We use the same technology to run our business that we recommend to our clients so that we have a vested interest in always providing and recommending the very best. We deliver technology solutions that are not only technically sound and reliable but also make a positive impact on our clients.