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Cary

    Sr. ServiceNow Developer/ Manager - Cary, United States - TRC Companies

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    Description
    About Us

    Groundbreaker. Game changer. Pioneer.

    TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions that stand the test of time. From pipelines to power plants, roadways to reservoirs, schoolyards to security solutions, clients look to TRC for breakthrough thinking backed by the innovative follow-through of an industry leader.

    TRC's professionals work with a broad range of commercial, industrial and government clients and the communities they serve. We deliver breakthrough solutions that address local needs -- so our clients can better succeed in an ever-changing world.

    Working at TRC means tackling interesting, meaningful projects. We pride ourselves on our collaborative spirit, entrepreneurial zeal and agile corporate structure. We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications.

    Overview

    A pioneer in groundbreaking scientific and engineering developments since the 1960's, TRC is a national engineering, consulting and construction management firm providing integrated services to the energy, environmental and infrastructure markets. We serve a broad range of clients in government and industry, implementing complex projects from initial concept to operations.

    TRC is looking for an experienced Manager/Sr. ServiceNow Developer who possesses an in-depth knowledge of managing and developing within an enterprise environment. Candidate will assist in leading administration, development, troubleshooting and acting as an escalation point. The manager will also research, design, implement, optimize, and maintain technical documentation.

    A successful candidate must demonstrate exceptional technical, communication, problem-solving and analytical skills. This person will be detail-oriented, self-directed, and self-motivated, and be able to effectively communicate with and share information within the IT organization and organization at large.

    Responsibilities
    • Manage a team of ServiceNow, SharePoint and Power Platform developers.
    • Working with End Users in supporting our ServiceNow, SharePoint and Power Platform environments.
    • Troubleshoot ServiceNow applications, processes, and integrations.
    • Work within the parameters of a system development lifecycle.
    • Design and architect ServiceNow applications working with ServiceNow Studio.
    • Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc.
    • Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts, and ACLs, including advanced scripting of each (including Service Portal).
    • Support in the development of use cases and testing procedures, ensuring product functionality, debugging, and testing are completed prior to production deployment.
    • Drive discussions as needed with business stakeholders regarding best practices, troubleshooting and escalations.
    Qualifications
    • Technical Skills
      • JavaScript
      • HTML, CSS
      • AJAX
      • JSON
      • Documentation of ServiceNow Applications / Processes
      • GitHub Source Control
    • ServiceNow Skills
      • ServiceNow Integration Hub
      • ServiceNow Flow Designer
      • ServiceNow ITSM
      • ServiceNow Orchestration
      • ServiceNow Workflow
      • ServiceNow SOAP / REST Integration
      • ServiceNow Data Source / Transform Integration
      • ServiceNow Service Portal
      • ServiceNow HR
      • ServiceNow CMDB
      • ServiceNow Performance Analytics
      • ServiceNow Reporting
    • 5+ years of experience developing with ServiceNow.
    • SharePoint experience is a plus.
    • PowerShell experience is a plus.
    • Ability to think strategically about business and technical challenges.
    • Strong interpersonal communication skills
    • Expert research, analytical, and problem-resolution skills
    • Work independently, self-directed, and self-motivated
    Education & Training
    • BA/BS degree or equivalent experience
    • Relevant certification preferred.
    Benefits*: TRC offers a competitive benefit package consisting of:
    • Medical, dental, vision, and disability insurance.
    • 401k package that includes both traditional and Roth IRA options and Company match.
    • Paid time off contingent upon full time or part time status and level of seniority (ranging from 15 to 25 days per year).
    • All full-time employees enjoy a minimum of 8 Paid Holidays per year.
    • TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state of residence.
    *These benefits are applicable to US employees depending on their employment status (full time, part time, or temporary). TRC offers jurisdiction specific benefit packages for International and Puerto Rico employees.

    Compensation: In accordance with local law, the below salary range is applicable for the job and location associated with this requisition. Compensation will vary based upon experience, education, skill level, geographical location, and other compensable factors.

    Other Compensation: Employee may be eligible for participation in the Company's annual Discretionary Bonus Program which is contingent on Company, Business Segment, and Individual performance against Key Performance Indicators which vary by year and employee.

    #LI-SN1

    Disclaimers

    TRC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    The complete job description and application are available on TRC's career site.

    TRC accepts applications for this position on an ongoing, rolling basis and reserves the right to cancel this posting at any time.


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