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    Information Technology Manager 1 - Columbus, United States - Ohio Department of Commerce

    Ohio Department of Commerce
    Ohio Department of Commerce Columbus, United States

    2 weeks ago

    Default job background
    Description
    Who We Are...
    Guided by a single mission "To reduce recidivism among those we touch," the Ohio Department of Rehabilitation and Correction believes that everyone is capable of positive change. Our staff embrace these core values and serves as role models for pro-social behavior conveying an attitude of dignity and respect in the treatment of others.

    What We Do...
    The Ohio Department of Rehabilitation and Correction has been tasked with front line crime reduction through rehabilitative treatment and programming efforts provided in a safe, secure and humane correctional environment and effective community supervision. Our goal is to protect the public through helping individuals turn away from crime and become productive, contributing members of our communities, ensuring a safer Ohio for all Ohioans now and in the future.

    To learn more about our agency, please visit our website at

    Are You Ready?
    We are thrilled to see that you are interested in beginning your career with the Ohio Department of Rehabilitation and Correction Without a doubt, this will be the most rewarding and meaningful work you'll ever find with a work family that is second to none

    Unclassified Position pursuant to OAC

    What You'll Do:
    • Supervises information technology staff responsible for assessing, designing, implementing, monitoring and/or maintaining the Department's inmate Citrix network, for Education and OPI (Offender IT Services) and the Inmate Tablet (Chrome Book) expansion
    • Stays abreast of new technologies and industry standards (e.g., thin clients, Citrix, Chrome Book) and trains lower-level staff on same
    • Directs and oversees activities of unit involved in inmate network
    • Monitors unit activities and participates in long-range planning for purchasing, designing and installing inmate network equipment
    • Evaluates costs and feasibility of testing equipment and vendor products
    • Oversees activities and provides supervision to contract staff
    • Develops security response procedures for inmate Citrix network and creates documentation
    • O rients and trains new staff and or recommends training seminars/classes for staff
    • Works with other IT supervisors and or team leads to ensure development and standardization of policies and procedures related to inmate Citrix network
    • Serves as the business relationship manager to, and works with, Education and Ohio Penal Industries to manage enhancements and innovations of the current and future inmate Citrix environment.
    • Supervises information technology staff responsible for servers, storage, active directory, and group policy
    • Develops processes, procedures, workflow, and or agency policy to ensure alignment with agency strategy
    • Develops and maintains service account and backup and restore processes and procedures
    • Establishes workflows and processes for the management of server services (DNS, DHCP, NTP, Print)
    • Develops migration strategy for agency printer VLAN
    • Works with App Dev team to develop cloud migration strategy
    • Works with DAS OIT to transition to Delegation of Authority model for all agency servers
    • Develops strategy and tactical solutions for the migration of current data storage to cloud (OneDrive and SharePoint or Teams)
    • Manage and maintain DRC Institutions and Agency Physical Security Standards and projects (Man-Down, Surveillance Cameras, Door Controls, Fence Alarms)
    • Confers and meets with users, vendors and or other DRC Business units in order to build relationships that contribute to the value chain, exchange information, resolve difficult or technical problems &/or to coordinate operations
    • Develop and lead ITIL Framework implementation into BITS projects and processes,
    • Participate in business mapping and capacity planning
    • Attends management-level meetings and provides expert advice and transformative leadership values to higher-level management personnel
    • Researches and refers to technical manuals for problem resolution and guidance and attends meetings to discuss projects
    • Attends industry standard seminars and conferences
    • Reviews monitors and or approves and schedule all change requests for modifications to ODRC servers or infrastructure and ensure timely and appropriate communication to all stakeholders Communicates with both internal & external stakeholders' information relevant to ODRC Office of Technology
    What's in it for you:

    At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website Our benefits package includes:

    Medical Coverage
    • Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.
    Dental, Vision and Basic Life Insurance
    • Dental, vision, and basic life insurance premiums are free after completed eligibility period . Length of eligibility period is dependent on union representation.
    Time Away From Work and Work/Life Balance
    • Paid time off, including vacation, personal, and sick leave
    • 11 paid holidays per year
    • Childbirth/Adoption leave
    Employee Development Funds
    • The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.
    Ohio Public Employees Retirement System
    • OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee's salary. Visit the OPERS website for more information.
    Deferred Compensation
    • The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.
    Qualifications
    8 1/2 years (102 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting; 18 months exp. in performing project management functions as defined in series purpose.

    -Or completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least one course in each of the following: advanced-level computer programming language (for example, COBOL, Delphi, Java, Power builder, Visual Basic, Pl 1, SAS PCS, Pac base, Full Visual Suite, Designer 2000, Developer 2000, C, C++, Visual C, ECL, or Visual Studio), logic-based mathematics, data base concepts (for example, Oracle, Microsoft Access, Paradox, Sybase, IMS DB, DB2, Cache, DMS, or RDMS), computer systems analysis & design, & basic data processing concepts; additional 6 1/2 years (78 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting.; 18 mos. exp. in performing project management functions as defined in series purpose.

    -Or 12 mos. exp. as Information Technology Supervisor 3, 64119, or equivalent. Or in offices of statewide information technology policy & planning, positions require completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least one course in each of the following: advanced-level computer programming language (for example, COBOL, Delphi, Java, Powerbuilder, Visual Basic, Pl 1, SAS PCS, Pacbase, Full Visual Suite, Designer 2000, Developer 2000, C, C++, Visual C, ECL, or Visual Studio), logic-based mathematics, data base concepts (for example, Oracle, Microsoft Access, Paradox, Sybase, IMS DB, DB2, Cache, DMS, or RDMS), computer systems analysis & design, & basic data processing concepts; 3 yrs. exp. in utilizing word processing software; 3 yrs. exp. in utilizing internet browser(s) for research; 54 mos. exp. which included following: knowledge of information technology architecture components, developing information technology strategic plans, preparing & making presentations/public speaking, writing information technology related policy & procedures, preparing & monitoring budget, providing cost & resources estimates, & contract management; 2 yrs. exp. in utilizing e-mail system; 18 mos. exp. in project management or lead role on information technology project;12 mos. exp. in utilizing spreadsheet software; 12 mos. exp. as Information Technology Supervisor 3, 64119, or equivalent.

    -Or equivalent of Minimum Class Qualifications For Employment noted above.

    Job Skills: Information Technology

    Technical Skills: Information Technology
    Professional Skills: Listening, Flexibility, Adaptability, Attention to Detail
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