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Camden

    patient services rep - Camden, NJ , USA, United States - Cooper University Health Care

    Cooper University Health Care
    Cooper University Health Care Camden, NJ , USA, United States

    2 weeks ago

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    Description
    About Us

    At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team.

    Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols.

    We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

    Discover why Cooper University Health Care is the employer of choice in South Jersey.

    Short Description

    This position has a strong emphasis on customer service to our patients.

    Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital.

    Serve as the front line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper's values to both customer and co-workers. Serves as patient's non-clinical navigator during discharge coordination.

    Experience Required

    Computer literate.

    Excellent communication and customer service skill.

    Some knowledge of medical insurances.

    Knowledge of IDX helpful.

    Experience in a medical environment strongly preferred.

    Education Requirements

    HS diploma or equivalent

    License/Certification Requirements

    All incumbents must satisfactorily complete a Cooper IDX training program to include: Registration, Scheduling, E-Commerce and FSC
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