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    Automotive Acquisition Specialist - Portland, United States - Holman Enterprises, Inc.

    Holman Enterprises, Inc.
    Holman Enterprises, Inc. Portland, United States

    1 week ago

    Default job background
    Description

    Lexus of Portland is looking for an Acquisitions Specialist to join their team

    What will you do?

    • Cultivate purchases of used vehicles direct from customers.
    • Work all leads from KBB ICO via Dealer Socket, Automotive Mastermind, Vauto Reports and turns from sales associates.
    • Document all pertinent data and communications in Dealer Socket (DS) and Automotive Mastermind (AMM).
    • Determine the most effective way to stay in contact with the customer, plan next action and ensure proper notation in DS and AMM.
    • Execute appraisals by utilizing vendor software and follow process prescribed by the GSM.
    • Provide written offers.
    • Ensure every customer receiving an offer is introduced to a sales manager.
    • Maintain and improve customer relations with every interaction.
    • Perform all other duties and special projects as assigned.

    What are we looking for?

    • Ability to use computer software programs such as Microsoft Outlook, Work and Excel.
    • Experience with vendor software such as Automotive Mastermind, Dealer Socket and CDK preferred.
    • Previous customer service experience preferred.
    • Ability to effectively communicate with both internal and external customers in the written and oral form.
    • Ability to influence someone's decisions and quickly and effectively address concerns, questions, and objectives.
    • Ability to track and communicate progress and communicate to supervisor in a timely and efficient manner.
    • Self-motivated, self-starter and organized.
    • Adaptable and able to alter direction and focus quickly, as needed.
    • Ability to analyze complex situations and arrive at a reasonable conclusion in a timely manner.

    Schedule: Ability to work weekends and alternate between 9am - 5pm and 11am - 7pm shifts

    #LI-SS1

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