- Perform advanced troubleshooting steps to resolve various technical issues related to hardware and software problems.
- Serve as technical escalation point of contact for Level 1 Solution Center Engineers.
- Windows Server, Active Directory, Windows and Mac OS, laptop and desktop hardware, Anti-Virus, Email Security, and Microsoft 365 Applications.
- 3-5 years of related experience, ideally in the Managed IT Services industry.
- The ability to deliver excellence and excel in a fast-paced, occasionally high stress environment.
- Available to work flexible hours, which may include night shifts and/or weekends.
- An bachelor's degree in a related field preferred.
- Preferred Technical Certifications: CompTIA A+, Network+, Security+, Microsoft 365, Apple Certified Associate and Apple Certified Support Professional.
-
Senior Operations Contact Center Engineer
1 week ago
Fisher Investments Arlington, United States Full timeIt's an exciting time to join Fisher Investments; we're investing in the future of our firm's technology and information security. Our business is growing internationally, which emphasizes the need to build an unparalleled team that promotes future global growth through strategic ...
-
Data Center Engineering Technician
1 week ago
Amazon Web Services Chantilly, United StatesAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment ...
-
Engineer/ Data Center Network
1 week ago
Amazon Data Services, Inc. Careers West Mclean, VA, United States Full timeAre you an engineer with a passion for data center design and looking for a challenge to chart your own course? If so, we are looking for you to help us make history. · AWS data centers are the foundation upon which our software and services operates to meet the growing demands ...
-
Solution Center Engineer II
3 weeks ago
R3 LLC McLean, VA, United StatesAs a Solution Center Engineer II, you, and your team of are the face of R3 to our clients. You should bring a high level of customer-centric focus blended with technical expertise that aligns what we do as a business to our client's mission. · Responsibilities and Duties: · You ...
-
Release Manager, Data Center Engineering
2 days ago
Amazon Data Services, Inc. Herndon, United States3+ years of technical product or program management experience · - 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience · - Experience managing programs across cross functional teams, buildi ...
-
Data Center Engineer
1 week ago
ServiceNow Vienna, United StatesJob Description · This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the s ...
-
Data Center Engineer
1 week ago
ServiceNow Vienna, United StatesCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an amb ...
-
Data Center Engineer
1 week ago
ServiceNow Vienna, United StatesCompany Description · At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ...
-
Data Center Engineer
1 week ago
ServiceNow Vienna, United StatesJob Description · Job DescriptionCompany Description · At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joinin ...
-
Solution Center Engineer II
2 weeks ago
R3 LLC Mc Lean, United StatesAs a Solution Center Engineer II, you, and your team of are the face of R3 to our clients. You should bring a high level of customer-centric focus blended with technical expertise that aligns what we do as a business to our client's mission. · Responsibilities and Duties: · Your ...
-
Amazon Data Services, Inc. Manassas, United States2+ years of electrical, mechanical or data center experience · - 2+ years of experience with Microsoft Excel, Word, and Outlook · Amazon Web Services (AWS) is currently hiring for an Engineering Technician to support our data centers. The Engineering Technician will help ensure o ...
-
Data Center Network Engineer
1 week ago
Leidos Merrifield, United StatesThe customer has an immediate opening for a Senior Data Center Network Engineer to be part of a team responsible for the design, migration, implementation, enhancement, optimization and maintenance of network infrastructure. This positions will require strong engineering experien ...
-
Data Center Facilities Engineer
3 weeks ago
Element Critical Vienna, United StatesElement Critical provides hybrid infrastructure solutions in an expanding portfolio of data center facilities across the country. Our mission is to meet the diverse needs of today's business and technology leaders by delivering superior service and product offerings, cultivating ...
-
Data Center Engineer Manager
1 week ago
Scout Solutions Inc Defunct Bethesda, United StatesData Center Engineer Manager · Location: Bethesda, MD · Security Clearance: TS/SCI with CI Poly required for Position or TS/SCI and willingness to obtain a poly. · Certification: at a minimum, meet DoD IAT Level II certification requirements (currently Security+, CCNA-Security, ...
-
Data Center Engineer Manager
4 days ago
Scout Solutions Inc Defunct Bethesda, United StatesData Center Engineer Manager · Location: · Bethesda, MD · Security Clearance: · TS/SCI with CI Poly required for Position or TS/SCI and willingness to obtain a poly. · Certification: · at a minimum, meet DoD IAT Level II certification requirements (currently Security+, CCNA-Se ...
-
Data Center Manager Engineer
2 weeks ago
Xcelerate Solutions Bethesda, United States· Description · Data Center Manager Engineer - TS/SCI · Xcelerate Solutions is looking to fill a Data Center Manager Engineer position within the Analysis Solutions Division (ASD) to support the National Media Exploitation Center (NMEC). This role will be responsible for the mo ...
-
Data Center Facilities Engineer
3 weeks ago
Element Critical Vienna, United StatesElement Critical provides hybrid infrastructure solutions in an expanding portfolio of data center facilities across the country. Our mission is to meet the diverse needs of today's business and technology leaders by delivering superior service and product offerings, cultivating ...
-
Data Center Manager Engineer
1 week ago
Leidos Bethesda, United StatesAt Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do t ...
-
Data Center Network Engineer
1 week ago
AGIT Consulting Group LLC Bethesda, United StatesJob Description · Job Description · The Data Center Network Engineer will be responsible for designing, implementing, maintaining, and troubleshooting the Data Center Network Infrastructure for a US Government Agency in Bethesda, MD. · Responsibilities: · Expert knowledge of ne ...
-
Technology Operations Center Engineer
1 week ago
Computer World Services Corp Bethesda, United StatesJob Details Job Description Computer World Services Corp (CWS) is seeking an exceptional candidate to serve as a TOC Engineer for the National Institutes of Health (NIH) Center for Information Technology (CIT) Operations Management Services (OMS) project. CIT requires support for ...
Solution Center Engineer II - McLean, VA, United States - R3 LLC
Description
Provide telephone/email technical troubleshooting support to all R3 clients. Our clients require IT support ranging across a variety of categories.As a member of the R3 team, we would ask for your commitment to deliver outstanding quality and results that exceed client expectations.